ROSETTE MENDOZA ALTEJOS
Bridgewater,Australia
Summary
Motivated and compassionate nursing graduate currently awaiting registration as an Enrolled Nurse, with recent clinical placement experience at Royal Hobart Hospital Oncology ward, Corumbene Aged Care, and Covid@Home Plus. Currently employed as a casual Support Worker at Chad Care Services, with over five years of experience in the disability and healthcare sector. Recognised with a nomination at the Disability Awards for outstanding service 2025 in Tasmania.
Overview
20
20
years of professional experience
2
2
Certification
Work History
Disability Support Worker
Chad Care Services
04.2024 - Current
- Deliver person-centred care tailored to client goals.
- Promote self-care and independence among clients.
- Assist with personal hygiene, mobility, and community access.
- Assisted in client's goal setting and review.
Student Trainee
Royal Hobart Hospital – Oncology Ward
06.2025 - 07.2025
- Provided patient-centred care for individuals undergoing cancer treatment, including chemotherapy and palliative care support.
- Assisted with medication administration, pain management, wound care management, and monitoring for any side effects as per patient’s care plan.
- Care planning, admission and discharging patients in collaboration with RN
- Collaborated with a multidisciplinary team to support patients’ physical, emotional, and psychological needs.
- Gained experience in effective communication with patients and families especially during sensitive situations.
- Learned valuable skills in handling and managing 4 patient loads in a shift.
- 6-Week Placement | Completed July 11, 2025
Corumbene – Aged Care
- 09.2024
- Observed and learned to assist elderly residents in administering medications, medications, wound care managements and patient monitoring.
- Gained valuable experience in handling elderly patients with dementia and patients with complex care needs.
- 3-Week Placement | September 2024
Independent Disability Support Worker (ABN: 34472772877)
07.2019 - 04.2024
- Provided high-quality personal and domestic support to NDIS clients.
- Collaborated with families and healthcare professionals to support care goals.
- Ensured cultural, emotional, and social needs were respected.
Covid@Home Plus – Community Health
- 02.2024
- Supported the care of COVID-positive, through remote monitoring.
- Developed skills in telehealth, communication, triaging and early escalation of clinical concerns.
- Participated in patient education regarding isolation, symptom management, and recovery.
- 2-Week Placement | February 2024
Full-Time Carer (Parental)
01.2015 - 07.2019
- Provided full-time care and support to my child.
Sales Executive II – Digital Home Tele Sales
SingTel
02.2008 - 01.2015
- Conducted outbound calls to upsell and cross-sell SingTel MioTV, fiber bundles, miohome, mioplan, and related products.
- Handled inbound sales, customer service, and query calls during promotions.
- Processed orders and installation appointments, ensuring timely service activation and issue resolution.
- Provided excellent customer service to build loyalty and manage escalations across various campaigns.
- Followed up on after-sales processes by coordinating with external departments.
- Assisted VVIP/VIP customers with sign-ups and post-sales support.
- Trained and onboarded new staff.
Front Office Executive – Hospitality
Copthorne Kings Hotel
02.2006 - 01.2008
- Handled reservations, check-ins (including VIP), cashiering, and guest services.
- Supervised shifts, trained staff, and supported the duty manager.
- Met sales targets and KPIs.
- Managed guest complaints and last-minute booking changes.
- Performed concierge and Club Lounge duties with VIP clients.
- Experienced in F&B service and basic bartending.
- Communicated with international guests; basic skills in multiple languages.
Education
Diploma of Nursing -
TasTAFE
Bachelor of Science - Hotel and Restaurant Management
Our Lady of Fatima University
01.2005
Skills
- Proficient in Microsoft Office,computer use, documentation and reporting skills
- Personal growth support
- Working knowledge of medical terminology
- Strong time management; comfortable with flexible and dynamic work hours
- Calm, compassionate, and patient-centred care approach
- Multilingual exposure and multicultural sensitivity from customer service, sales, support worker jobs
- Strong interpersonal skills and relationship building trained from my previous work experiences and currently leadership position supporting families and youth in Hobart
Accomplishments
- Received lots of compliments for giving excellent service to guests and received "Silver Excellent Service Award" in Singapore
- Nominated for "Best Support Worker of the Year"at the Tasmanian Disability Awards 2025"
Certification
- First Aid & CPR – 2025-05
- Working with Vulnerable People Check
- Current Police check
Languages
English
Full Professional
Interests
- Volunteering for community initiatives to give back to local communities and make a positive impact and leading a weekly bible study groups for women and families to empower them to make a positive impact in the community too
- Youth mentor, providing guidance and support to empower the next generation of leaders
Timeline
Student Trainee
Royal Hobart Hospital – Oncology Ward
06.2025 - 07.2025
Disability Support Worker
Chad Care Services
04.2024 - Current
Independent Disability Support Worker (ABN: 34472772877)
07.2019 - 04.2024
Full-Time Carer (Parental)
01.2015 - 07.2019
Sales Executive II – Digital Home Tele Sales
SingTel
02.2008 - 01.2015
Front Office Executive – Hospitality
Copthorne Kings Hotel
02.2006 - 01.2008
Corumbene – Aged Care
- 09.2024
Covid@Home Plus – Community Health
- 02.2024
Bachelor of Science - Hotel and Restaurant Management
Our Lady of Fatima University
Diploma of Nursing -
TasTAFE
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