Rosie Mangley

Providing compassionate care for a 70-year-old woman recovering from a stroke, shoulder reconstruction, and spinal injuries. Initially delivering full-time support while she was bedbound, I am now assisting with social and daily living activities.

Key responsibilities:

• Data entry for rehabilitation progression.
• Personal care
• Community engagement

• Led a team of 40+ employees during 10-hour shifts, directly supporting warehouse operations and management.
• Developed leadership capabilities through hands-on experience and participation in a Women's Leadership course.
• Key responsibilities:
• Ensuring KPI's and performance targets are met
• Excel and administrative work
• Leading team meetings
• Shift roster management
• Employee welfare initiatives

• During my time at City Beach I gained a broad experience of working in retail services and developing my customer service skills.
• I had the opportunity to develop my skills in POS software and knowledge in working towards sales targets.
• Key responsibilities:
• Opening and closing the store
• Restocking clothing racks
• Greeting and assisting customers
• Theft prevention
• Achieving store goals and sales targets

• Regularly volunteered during the holiday season, including Christmas Day, to prepare and serve meals for families staying at the house.
• Assisted with general house duties as needed, helping to create a warm and supportive environment for families during difficult times.