Summary
Overview
Work History
Education
Skills
Certification
Attributes
References
Timeline
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Ruby Hartley

Ruby Hartley

Melbourne,VIC

Summary

Currently studying an ALIA accredited Diploma of Library and Information Services at Swinburne University. Passionate about promoting literature and engaging with local community through library services. 6 years in cinema industry have consolidated excellent customer service skills and event planning and delivery

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cinema worker

Thornbury Picture House
Thornbury
03.2023 - Current
  • Regular delivery of special events including private screenings, live performances and local community meetings - Working effectively in a small team to maintain safe and enjoyable environment during busy sessions

Cinema worker

Classic Cinemas
Elsternwick
04.2022 - 10.2023
  • Individually delivered high quality customer service to elderly and culturally diverse patrons - Worked independently in the Southside jazz room and bar
  • Performed set up and sound engineering duties as well as coordinating performers on a weekly basis

Cinema worker

Hoyts Cinemas
Frankston
02.2018 - 05.2021
  • Efficiently worked independently and as a team to serve customers during peak business periods - Recognised in mystery shopper reviews for delivering outstanding customer service - Assisted customers in navigating the cinema during and after renovations to the site
  • Ensured minimal interruptions to service

Education

Diploma of Library and Information Services -

Swinburne University of Technology
Hawthorn, VIC
12-2024

Year 12 - VCE -

Frankston High School
Frankston, VIC
12-2019

Skills

  • Excellent Customer Service
  • Team Collaboration
  • Problem-Solving Skills
  • Verbal and Written Communication
  • Event Planning
  • Proficient in Microsoft Office and Office 365

Certification

  • Working With Childrens Check
  • Victorian Driver’s License
  • COVID-19 Infection Control Training Certificate

Attributes

  • Reliable and responsible
  • Passion for library industry
  • Attention to detail
  • Problem solving skills

References

References available upon request.

Timeline

Cinema worker

Thornbury Picture House
03.2023 - Current

Cinema worker

Classic Cinemas
04.2022 - 10.2023

Cinema worker

Hoyts Cinemas
02.2018 - 05.2021

Diploma of Library and Information Services -

Swinburne University of Technology

Year 12 - VCE -

Frankston High School

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Ruby Hartley