Ruby Jackman
Wollongong,NSW
Summary
Proven leader with a track record of empowering teams to exceed performance goals through effective collaboration and employee training. Successfully managed production operations at SGS, ensuring timely delivery of coal samples while prioritizing mine safety and workplace efficiency. Demonstrates exceptional multitasking skills and the ability to motivate teams, resulting in enhanced operational success and stakeholder satisfaction.
Traffic management professional prepared to contribute to efficient traffic operations. Proven ability to maintain safe and orderly traffic flow through effective control measures. Focused on team collaboration and adaptable to changing conditions, ensuring consistency and reliability in operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Traffic Controller
APX Traffic Management
Albion Park Rail, NSW
08.2024 - Current
- Communicated with team members using hand signals and radios.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Ensured compliance with local regulations through the strict enforcement of traffic laws and permit requirements within construction zones.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
- Maintained high levels of vigilance to quickly address and remove unexpected road hazards.
- Contributed to the successful completion of numerous construction projects by providing reliable traffic management solutions in adherence to project timelines and budgets.
- Optimized pedestrian safety at crosswalks, ensuring clear and direct guidance during peak hours.
Team Leader
Crown Traffic Services
Wollongong, NSW
04.2024 - 09.2024
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Read road plans and implement signs to commence roadwork.
- Use of UHF radio and hand signals for assisted communication.
- Use stop slow bat to control flow of traffic.
- Position traffic controllers in designated area to commence shift.
- Maintains safe work environment and smooth traffic flow.
- Ensures traffic controllers are fit for duty.
- Inspect PPE to ensure it meets road/rail requirements.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
Production and Testing Team Leader
SGS
Wollongong, NSW
06.2022 - 08.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Maintains relationships with stakeholders travelling to various mine sites across the Illawarra.
- Ensures coal samples are collected and processed on time, delivering results to the client by the agreed deadline.
- Upholds OHS requirements within production team ensuring all PPE (eg. Adflo air purifying machine) is worn and maintained.
- Assists in morning tool box with supervisor designating team members to specific sites and informing them on what is available for collection each day.
- Communicates with the laboratory team daily for feedback on results and testing procedures to ensure the correct results are being delivered.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Machine Operator
Bluescope Steel
Sydney, NSW
02.2021 - 07.2022
- Complied with company and OSHA safety rules and regulations.
- Independently operated the flat deck machine, processing between 4-14 ton of colourbond per day.
- Using an overhead pendant crane with a braided sling or C-hook attached to lift and position colourbond coils onto machine for processing.
- Once processed the pieces are stacked and wrapped, ready for delivery.
- Coil changes are required when a new colour is needed or the coil has finished. To improve efficiency, moving the jobs in coloured order prevents unnecessary coil changes and saves time.
- After 8 months I begin assisting in training new employees to use the flat deck machine, overseeing the operation ensuring things ran smoothly.
Parcel Sorter
A2B Couriers
Wollongong, NSW
11.2020 - 02.2021
- Trucks deliver packages for Australia post, they are then transferred to a conveyor and sorted by alphabetical order and location to be delivered the next day.
- Minimised package damage by carefully handling fragile items during the sorting process.
- Conducted quality checks on sorted parcels before dispatching them for delivery, ensuring customer satisfaction through accurate deliveries.
- Swiftly adapted to changes in parcel volume during peak seasons or holidays, effectively managing workload fluctuations without compromising quality or timeliness.
- Adhered to safety protocols at all times, resulting in zero workplace accidents or injuries.
- Proved successful working within tight deadlines and a fast-paced environment.
Beauty Therapist
Arabella Day Spa
Shellharbour, NSW
06.2020 - 11.2020
- Start and end of day set up/ clean up
- Product upsell , Skincare recommendations and personalised treatment plans.
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Reception duties
Beauty Therapist
Harlow Day Spa
Shellharbour, NSW
01.2019 - 06.2020
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
Education
Advanced Diploma - Beauty Therapy
West Wollongong Tafe
Wollongong08.2018
Skills
- Teamwork and Collaboration
- Employee training
- Production management
- Multitasking
- Traffic management
- Problem-Solving
- Attention to Detail
- Written communication
- Computer literacy
- Radio communication
- Machine operation
- Overhead cranes
- Rigging procedures
- Environment,health & safety
- Road safety
- Mine safety
- Workplace safety
- Time efficient
- Site supervision
- Team motivation
Certification
• Construction White Card
• Traffic Controller
• Implement Traffic Control Plans
Timeline
Traffic Controller
APX Traffic Management
08.2024 - Current
Team Leader
Crown Traffic Services
04.2024 - 09.2024
Production and Testing Team Leader
SGS
06.2022 - 08.2024
Machine Operator
Bluescope Steel
02.2021 - 07.2022
Parcel Sorter
A2B Couriers
11.2020 - 02.2021
Beauty Therapist
Arabella Day Spa
06.2020 - 11.2020
Beauty Therapist
Harlow Day Spa
01.2019 - 06.2020
Advanced Diploma - Beauty Therapy
West Wollongong Tafe