Ruby Jackman
Wollongong,NSW
Summary
Talented Beauty Advisor enthusiastic about helping customers feel beautiful and confident in all areas of life. Uses product knowledge and active listening to identify customer needs and recommend appropriate solutions. Excellent understanding of emerging industry trends with expertise in Massages, facials & eyebrows.
Overview
5
5
years of professional experience
Work History
Beauty Therapist
Harlow Day Spa
Shellharbour Village , NSW
01.2020 - 09.2020
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Analyzed client needs and came up with individualized and continuous treatment plans.
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
- Educated clients on care processes and advised on further care and products.
- Created memorable customer experiences by including special services such as head and neck massages during appointments.
- Processed payments by entering sales in register.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Analyzed customer skin to assess unique conditions and skin type.
- Recommended appropriate products to meet customers' individual needs.
- Upsold additional products and services to increase sales numbers.
- Maintained counter and display areas in clean and neat fashion.
- Arranged merchandise to present visually appealing displays that drive sales.
- Completed purchases and processed payments.
- Helped customers feel relaxed and comfortable with process.
- Cultivated productive and positive relationships with customers built on loyalty and service.
- Met or exceeded sales goals on regular basis.
Junior Stylist
Belle Hair & Beauty
Figtree, NSW
03.2016 - 01.2017
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Processed payments by entering sales in register.
Education
Diploma - Beauty Therapy
Wollongong West Tafe
West Wollongong 07.2019
Skills
- Tool Sterilization Knowledge
- Scheduling
- Skin Care
- Cash Handling
- Microdermabrasion
- Appointment Setting
- Waxing and hair removal techniques
- Nail treatments
- Skin analysis
- Makeup application
- Display arrangements
- Relationship building and management
- Hot Stone Understanding
- Sales
- Cleaning
- Chemical Peels
- Product Sales
- Product Knowledge
- Lash and brow maintenance
- Payment processing
- Manicures and pedicures
- Customer consultation
- Facility Maintenance
Timeline
Beauty Therapist
Harlow Day Spa
01.2020 - 09.2020
Junior Stylist
Belle Hair & Beauty
03.2016 - 01.2017
Diploma - Beauty Therapy
Wollongong West Tafe
Similar Profiles
Skyla NeelsSkyla Neels
Beauty Therapist at Harlow Day SpaBeauty Therapist at Harlow Day Spa
Cheree HarmseCheree Harmse
Reservations / Logistics & Admin Manager at Orion Creative Business Solutions T/A Bakwena Day Spa / Infinity Day SpaReservations / Logistics & Admin Manager at Orion Creative Business Solutions T/A Bakwena Day Spa / Infinity Day Spa
Precious MuzambiPrecious Muzambi
Beauty And Therapy at Sensi Spa (day Spa)Beauty And Therapy at Sensi Spa (day Spa)
Matthew KennedyMatthew Kennedy
Security Officer at SXPSecurity Officer at SXP
Hope MaugeriHope Maugeri
Marketing and Communication Coordinator at IE University School of Science and TechnologyMarketing and Communication Coordinator at IE University School of Science and Technology