Friendly candidate focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Arana Leagues Club
04.2022 - Current
Delivered excellent customer service to support company reputation and patron satisfaction.
Processed payments with focus on accuracy and correct cash-handling procedures.
Greeted guests with friendly and professional acknowledgment to build rapport.
Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Communicated with customers to promptly resolve complaints and address inquiries.
Answered phone promptly, taken and confirmed bookings and entered them into online booking system.