Rudrra Kumar
Perth,WA
Summary
As a skilled professional with extensive experience in emergency medicine and clinical settings, I have honed my ability to thrive under pressure and deliver exceptional results in high-stress environments. My career as a medical doctor in a government hospital emergency department and a private clinic has equipped me with a unique set of skills that are transferrable to a variety of roles, including those requiring strong customer service abilities.
Overview
12
12
years of professional experience
Work History
Medical Doctor
Private Clinic/Government Hospital
10.2019 - 01.2024
- High-Pressure Performance: Accustomed to making quick, effective decisions in critical situations, ensuring optimal outcomes even under tight deadlines.
- Stress Management: Proven ability to maintain composure and efficiency in demanding circumstances, prioritizing tasks effectively to manage workload and stress.
- Punctuality: Consistently reliable and punctual, understanding the importance of time management and its impact on overall productivity.
- Interpersonal Skills: Strong track record of building and maintaining positive relationships with colleagues, patients, and clients through clear and empathetic communication.
- Adaptability: Versatile and quick to adapt to new environments and challenges, leveraging a broad knowledge base to excel in diverse settings.
Helpdesk Executive
Fujitsu
12.2011 - 07.2012
- Enhanced customer satisfaction by efficiently resolving technical issues and providing timely support.
- Reduced response times for helpdesk queries by implementing a ticket management system.
- Streamlined helpdesk processes, leading to improved efficiency and productivity among team members.
- Provided exceptional customer service, resulting in increased client retention rates and positive feedback.
Education
MB BCh BAO (Hons) - Medicine
National University of Ireland
Dublin, Ireland12.2018
South Australian Matriculation (SAM) -
Taylor's University College
Selangor, Malaysia12.2011
Skills
- Adaptability
- Safety and Health awareness
- Prioritizing and time management
- Critical thinking
- Customer/Patient service excellence
- Team orientated
- Basic Life Support course certified (BLS)
- Advanced Cardiovascular Life Support certified (ACLS)
Timeline
Medical Doctor
Private Clinic/Government Hospital
10.2019 - 01.2024
Helpdesk Executive
Fujitsu
12.2011 - 07.2012
MB BCh BAO (Hons) - Medicine
National University of Ireland
South Australian Matriculation (SAM) -
Taylor's University College
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