RUPAL GANDHI
Sydney,NSW
Summary
· To secure a challenging position in a professional organization, where I am able to utilize
· My skills and abilities to ultimately acquire a career position and be an asset to your company.
Overview
20
20
years of professional experience
Work History
Hospital Assistant Grade 2
HealthShare NSW
RNS Hospital
08.2017 - Current
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provide friendly and efficient service to patients and Hospital Staff.
- Provide a safe, clean fresh environment to the hospital.
- Disinfect discharge room and disinfect place and types of equipment.
- Follow the infection control rules and policies of the hospital.
- Supervising and training new employees under the guidelines of the coordinator.
- Learning different educational courses like Manual Handling, Fire safety, etc.
- Able to do multiple jobs effectively during a busy schedule.
Housekeeping Room Attendant
Novotel
Sydney, NSW
01.2016 - 06.2017
- Performed cleaning duties to maintain hotel rooms in a clean and orderly manner including common areas and the preparation of vacant rooms
- Made beds replenishing linens cleaning bathrooms vacuuming halls dusting and mopping
- Checked all vacant rooms daily to keep fresh
- Maintained all equipment used in completion of housekeeping duties.
- Sweep and mop floor, picking up rubbish.
- Clean, polish floor, Remove dirt and blemished from floor, using various
- Scrubbing floor using scrubber machine.
- Vacuum carpet area in store and steam cleaning.
- Emptying and changing bins.
- Clean amenities and mop amenities floor to maintain high level of hygienic standards at all times.
- Dusting, clean ventilations, hoods and exhaust.
- Clean internal and external windows and mirror
Salon Manager
Dipal Hair And Beauty Salon
Sydney, NSW
03.2013 - 11.2015
- Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
- Managed cash flow, business transactions, banking, and accounting processes.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Prepared annual budgets with controls to prevent overages.
- Handled employee scheduling and coverage needs during business hours.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Scheduled employees to maintain adequate coverage during business hours.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Maintained general appointment calendar and set shift schedules.
Hospital Receptionist
Om Hospital
India
03.2005 - 08.2007
- Processed medical insurance claims and payments.
- Printed prescription requests and queries in compliance with practice protocol.
- Helped patients complete necessary medical forms and documentation.
- Managed office bookkeeping with insurance billing and patient payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Maintained current and accurate medical records for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Education
Certificate III in Health Administration HLT37315
TAFE NSW
NSW01-2025
Diploma - Business Management
Uni World College
Sydney, NSW05.2010
Certificate III in Hairdressing -
Nisha's Hair Institute Pty Limited
Sydney, NSW06.2009
High School - Science Education
The City High School
INDIA10.1994
Skills
- I am able to work independently by following guidelines as well as under broad supervision when required
- Teamwork is most important in any workplace I can work very well with the team
- Understanding of administrative functions of healthcare settings
- Able to perform clerical and administrative duties in fast-paced environment
- Well-versed in providing customer services akin to information provision and queries
- Adept at using basic office equipment
- Knowledge of filing, typing, and customer service skills
- Knowledge of ordering and looking after office stock
- Knowledge in gathering, recording, and filing patients' information
- Knowledge of how to schedule appointments, and handle registration, transfer,and discharge activities
- Trilingual: English, Hindi, and Gujarati
Additional Information
Ms Office
Timeline
Hospital Assistant Grade 2
HealthShare NSW
08.2017 - Current
Housekeeping Room Attendant
Novotel
01.2016 - 06.2017
Salon Manager
Dipal Hair And Beauty Salon
03.2013 - 11.2015
Hospital Receptionist
Om Hospital
03.2005 - 08.2007
Certificate III in Health Administration HLT37315
TAFE NSW
Diploma - Business Management
Uni World College
Certificate III in Hairdressing -
Nisha's Hair Institute Pty Limited
High School - Science Education
The City High School