Compassionate Support Worker dedicated to enhancing the quality of life for individuals with disabilities and the elderly. Known for exceptional interpersonal skills and a proven ability to navigate challenging situations while maintaining client dignity and independence. Successfully implemented personalized care plans that foster positive family relationships and improve client well-being. Committed to delivering high-quality, empathetic care tailored to individual needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Nurse Aid Australia
Mawson Lakes, 5095, SA
01.2025 - Current
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Assisted clients with daily living activities such as bathing, dressing, and eating.
Maintained daily living standards by assisting clients with personal hygiene needs.
Organized recreational and educational activities for clients according to individual needs.
Tracked patient or client care and followed through to provide service effectiveness.
Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
Helped disabled persons access community resources such as housing options or job training programs.
Administered medication according to doctor's orders and monitored side effects.
Conducted assessments of client abilities and needs to create individualized care plans.
Reported concerns to nurse supervisor to promote optimal care.
Transported patients safely to social activities and doctors appointments.
Provided emotional support to individuals with physical or mental disabilities.
Documented services and collected required data for evaluation.
Maintained records of services provided, client progress, and goals achieved.
Utilized strong assessment skills to determine necessary client care and daily function assistance.
Managed challenging behaviors through positive reinforcement techniques.
Administered medication to patients according to strict schedules.
Monitored client progress and reported any changes in behavior or health conditions to supervisor.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Self-Employ
Cochrane's Transport At Bedford St, Gillman, SA, 5013
12.2022 - 01.2025
Established relationships with customers through the use of interpersonal, active listening, and inquiry response skills.
Notified customers of potential late deliveries, resulting in a decrease in calls to the company support line.
Performed regular inspections and completed vehicle repairs, including adding fluids, checking tires, and keeping the interior and exterior spotless as part of vehicle upkeep.
Managed unexpected emergencies and route changes with calmness and professionalism.
Implemented daily DOT pre-trip inspections to reduce risks, or delivery delays.
Followed all applicable rules, laws, and regulations governing the safe operation of a large vehicle.
Communicated with customers regarding delivery times and location details.
Developed positive relationships with customers by providing excellent customer service.
Followed regular schedule of pickups for individual customers and groups.
Maintained ongoing communications with operations center personnel to keep teammates informed.
Hooked and unhooked trailers from tractor and converter dollies.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
Retained valid proof of insurance and registration in vehicles.
Assisted in loading and unloading freight from trailers as needed.
Completed daily pre-trip inspection checklists for assigned vehicle.
Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Personal Care Worker
St Basil's Nursing Homes
83-93 Regency Road, Croydon Park, SA, 5008
11.2018 - 12.2022
Personal Support Worker
Your Nursing Agency (YNA)
250 Glen Osmond Rd, Fullarton, SA, 5063
05.2019 - 07.2021
PCW/PSW Responsibilities:
Assisted clients with daily living activities, using care plans and flow sheets as guides for personal hygiene, dressing, oral hygiene, nail care, toileting, and other services.
Provided compassionate care and support to elderly and disabled clients, ensuring their comfort and well-being.
Transported patients to doctors' appointments, errands, or social activities.
Planned and prepared healthy meals and snacks for clients according to their dietary guidelines, and provided assistance with eating when necessary.
Performed light housekeeping duties for clients, including laundry, dusting, vacuuming, and changing bed linens.
Ensured client safety at all times through proper use of equipment and observation of environment.
Built strong and trusting rapport with clients and loved ones.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Accompanied clients on outings and assisted them in completing necessary tasks while out of the home.
Recorded client status progress and challenges in logbooks and reports.
Completed day-to-day duties accurately and efficiently.
Maintained detailed records of services performed on clients
PCW Work Placements
St Basil's Nursing Homes
83-93, Regency Road, Croydon Park, SA, 5008
09.2018 - 11.2018
Education
First Aid And CPR Training - Health Education
First Aid Pro
2/50 King William St, Adelaide, SA 5000
01-2025
Manual Handling Training Certificate - Health Education
First Aid Pro
2/50 King William St, Adelaide, SA 5000
01-2025
Certificate III in Individual Support ( Ageing, Home And Community) - Health And Wellness
SMP Training Centre
9/170 North Adelaide SA 5000
11-2018
Bachelor of Arts - Arts
Chandigarh University
India
01-2014
High School Diploma -
High School
India
03-2010
Skills
Team collaboration
Interpersonal skills
Effective communication
Problem-solving abilities
Time management
Critical thinking
Decision-making
leadership
Relationship building
Reliability and punctuality
Professionalism and work ethic
Certification
Medication administration
NDIS Workers' Clearance Check
Working with Children Check
Manual handling
CPR and First Aid
Australian driver's licence
COVID-19 vaccine certificate
Flu Vaccine Certificate
Hand Hygiene Certificate
Certificate of Online NDIS Orientation Training
References
References available upon request.
Timeline
Disability Support Worker
Nurse Aid Australia
01.2025 - Current
Self-Employ
12.2022 - 01.2025
Personal Support Worker
Your Nursing Agency (YNA)
05.2019 - 07.2021
Personal Care Worker
St Basil's Nursing Homes
11.2018 - 12.2022
PCW Work Placements
St Basil's Nursing Homes
09.2018 - 11.2018
First Aid And CPR Training - Health Education
First Aid Pro
Manual Handling Training Certificate - Health Education
First Aid Pro
Certificate III in Individual Support ( Ageing, Home And Community) - Health And Wellness
SMP Training Centre
Bachelor of Arts - Arts
Chandigarh University
High School Diploma -
High School
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