Ruqiya Dzamastagic
Epping,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to enhance career opportunities and build upon the knowledge and skills previously acquired through work, education and life experience.
Overview
10
10
years of professional experience
Work History
Stay at Home Mum
Myself
10.2019 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Pharmacy Assistant
Direct Chemist Outlet
07.2019 - 10.2019
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Merchandised over-the-counter goods and rotated stock.
Dispensary Technician
Chemist Warehouse
04.2015 - 07.2019
- Entered and processed patients' prescriptions into internal system.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Retail Assistant
My Beauty Spot
12.2018 - 05.2019
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
Pharmacy Assistant
Chemist Warehouse
10.2013 - 04.2015
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
Education
High School Diploma -
Mt Hira College
Keysborough, VIC10.2015
Bachelor of Health Sciences - Biomedical Sciences
Swinburne University of Technology
Melbourne, VIC07.2021
Skills
- Problem-Solving
- Calm Under Pressure
- Social Perceptiveness
- Flexible and Adaptable
- Fluent in English and Bosnian
- Interpreting and verifying Orders
- Work well individually and as part of a team
Languages
English
Native or Bilingual
Bosnian
Native or Bilingual
Arabic
Limited Working
Italian
Limited Working
Timeline
Stay at Home Mum
Myself
10.2019 - Current
Pharmacy Assistant
Direct Chemist Outlet
07.2019 - 10.2019
Retail Assistant
My Beauty Spot
12.2018 - 05.2019
Dispensary Technician
Chemist Warehouse
04.2015 - 07.2019
Pharmacy Assistant
Chemist Warehouse
10.2013 - 04.2015
High School Diploma -
Mt Hira College
Bachelor of Health Sciences - Biomedical Sciences
Swinburne University of Technology
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