Rusel Capio

• Leading the Team every weekend
• Supervised cleaning staff to maintain high cleanliness standards across the shopping center.
• Conducted regular inspections to ensure compliance with health and safety regulations.
• Trained new employees on effective cleaning techniques and equipment usage.
• Coordinated daily cleaning schedules to optimize workflow efficiency for the team.
• Managed inventory of cleaning supplies, ensuring adequate stock levels at all times.
• Addressed customer inquiries and concerns related to cleanliness promptly and professionally.
• Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
• Provided guidance and support to team members when needed or requested.
• Conducted regular inspections of all areas to ensure that standards are met and maintained.
• Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
• Resolved customer complaints promptly and efficiently while ensuring a positive experience.
• Provided assistance during emergency situations such as floods or fires when necessary.
• Reviewed employee performance and devised improvement plan to achieve goals.
• Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
• Delegated work to staff, setting priorities and goals.

• Maintained cleanliness of retail areas and common spaces throughout the mall.
• Operated cleaning equipment including vacuums and floor scrubbers efficiently.
• Ensured compliance with safety standards and proper handling of cleaning supplies.

• Deliver the clients and customers standard cleaning

• Ordering, receiving stocks, inventory, and refilling items on the shelves.