Ruth Kamau
North Street, Tamworth ,NSW
Summary
Reliable and enthusiastic Support Worker focused on improving client lives through high-quality centred support and exceptional professional care. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives by implementing appropriate interventions . Creative,empathetic and adept in utilising variety of resources to identify unique needs and assist vulnerable populations with 6 years of experience building community and developing social skills through incremental therapeutic techniques with personalized and centred assistance required to manage diverse medical conditions. A background in Psychology that has been very instrumental.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Support Worker
Brighter Access
04.2021 - Current
- Created, prepared and delivered reports to various departments.
- Kept clients engaged in social networks and communities for personal health and growth.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Evaluated client progress toward established annual and quarterly goals.
Community Worker
Ability Options
03.2021 - 04.2022
- Supported clients at respite in developing goals and social skills, improving individual wellness , productivity, daily living activities by dressing, grooming, bathing and toileting support as needed.
- Offered psychosocial support towards increased independence by transporting individuals at respite to events and activities in addition to medical appointments and shopping trips.
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Assisted in implementation of community support services in alignment with needs.
- Took active role in patient and family planning process detailing instructions and responding appropriately and effectively to questions and concerns.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs while involving them.
- Adhered to all company requirements for patient interactions and care standards.
- Provided high level of physical support by lifting, adjusting and moving clients.
- Safely drove clients to social activities and appointments.
Disability Support Worker
Nado Disability Services
04.2018 - 01.2021
- Maintained safety with tidy, clean and hazard-free home environments.
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Drove clients safely to social activities and appointments.
- Provided high level of physical support by lifting, adjusting and moving clients.
- Adhered to company requirements for patient interactions and care standards.
- Designed individualized plans detailing daily activities and needs for patients.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Kept accurate records for client files and handled related paperwork.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
- Organized clinical documentation, treatment plans, and referrals.
- Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Lead Generator
Barclays Bank Of Kenya
01.2014 - 12.2017
- Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
- Developed and maintained lasting customer relationships as result of quick turnaround and strong communication skills.
- Communicated with system operators to regulate factors such as line voltages and frequencies.
- Efficiently solved complex problems that impacted management. Trained and mentored new sales representatives.
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
Education
Masters Degree - International Relations-Policing
University of East London
London11.2025
MPA - Accounting And Finance
Masters Degree
Central Queensland University03.2020
MBA - Accounting And Management
MBA
Holmes Institute 03.2020
Bachelors -Double Major - Psychology And Sociology
University of Nairobi
Nairobi 12.2013
Skills
- Documentation skills
- Daily living assistance
- Quality of life guidelines
- Assessing needs
- Good written and verbal communication skills
- Cultural awareness
- Detail-oriented
- Customer Services
Certification
- Psychology Background.
- NDIS Worker Screening check.
- NSW Working with children check.
- Epilepsy training.
- Australian Full driver license.
- Firstaid with CRP /basic life support.
- Fully vaccinated.
Referees As Requested
Reference 1
Full Name: Samantha Lye
Position: Accommodation Manager
Company: Brighter Access
Email: samanthal@brighteraccess.com.au
Phone: 1300 908 122 / 0429413569
Relationship: My Reporting Manager
Reference 2
Full Name: Samantha Hannon
Position: Manager Shared Living
Company: Ability Options
Email : Samantha.hannon@abilityoptions.org.au
Phone: 0406776300
Relationship: Manager
Timeline
Support Worker
Brighter Access
04.2021 - Current
Community Worker
Ability Options
03.2021 - 04.2022
Disability Support Worker
Nado Disability Services
04.2018 - 01.2021
Lead Generator
Barclays Bank Of Kenya
01.2014 - 12.2017
Masters Degree - International Relations-Policing
University of East London
MPA - Accounting And Finance
Masters Degree
MBA - Accounting And Management
MBA
Bachelors -Double Major - Psychology And Sociology
University of Nairobi
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