Ryan Phillips
KAWANA
Summary
Proven team contributor and adept in relationship building, I enhanced guest safety and service at Wade Mann Security through vigilant monitoring and efficient emergency response. Skilled in cross-training and maintaining high cleanliness standards, I significantly contributed to team efficiency and workplace safety, demonstrating flexibility and integrity across roles at KFC and McDonald's.
Overview
5
5
years of professional experience
Work History
Security Officer (Unarmed)/Crowd Controller
Wade Mann Security
08.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Back of House Team Member
KFC North Rockhampton
02.2022 - 01.2024
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Unloaded and stocked kitchen supplies.
Back of House Team Member/Front of House Team Member
McDonald's Glenmore
09.2019 - 02.2022
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Assisted with training new BOH staff members on established processes and goals.
- Unloaded and stocked kitchen supplies.
Education
High School Diploma -
Emmaus College
Rockhampton, QLD10-2022
Skills
- Cross-training
- Flexible and adaptable
- Team contribution
- Integrity and honesty
- Relationship building and management
- Stock rotation
Timeline
Security Officer (Unarmed)/Crowd Controller
Wade Mann Security
08.2023 - Current
Back of House Team Member
KFC North Rockhampton
02.2022 - 01.2024
Back of House Team Member/Front of House Team Member
McDonald's Glenmore
09.2019 - 02.2022
High School Diploma -
Emmaus College
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