RYAN RODRIGUES
Sydney,NSW
Summary
With experience in data analysis, operations and eCommerce management, I possess a solid foundation to pursue a career as a Business Analyst. Throughout my previous positions, I have developed strong skills in gathering requirements, documenting processes and ensuring alignment between business and IT. I have also gained expertise in agile methodologies and POS systems, acquiring hands-on experience in creating business documents, assisting with testing, and providing operational support. I am now excited to utilize these skills in a Business Analyst role to effectively connect business needs with technical solutions.
Overview
6
6
years of professional experience
Work History
NightFill Manager
Woolworths Group
09.2022 - Current
- Managed night shift operations, ensuring stock replenishment with a team of 4-12 people and inventory accuracy to meet customer demands
- Worked closely with IT teams to troubleshoot POS/SCO issues, contributing insights to enhance system functionality and user experience
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Accomplished multiple tasks within established timeframes.
Operations Manager & Account Manager
99Yrs Network LLP
05.2020 - 10.2021
- Oversaw backend operations on Amazon Seller Central for UK and Europe, coordinating inventory, tracking sales targets and adjusting advertisements to optimize performance
- Acted as the main point of contact for clients, updating them on account health and providing recommendations based on data analysis
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Proved successful working within tight deadlines and a fast-paced environment.
Intern (Advance Motor Test Centre Department)
Siemens India Pvt. Ltd.
06.2019 - 07.2019
- Assisted in testing motors, measuring dimensions and conducting checks to ensure product quality aligned with client specifications
- Supported documentation processes, preparing products for distribution and contributing to streamlined operations
- Contributed to positive work environment by actively participating in team-building activities.
Education
Master’s - Business Analytics
Macquarie University
Sydney, NSW07.2024
Bachelor of Science - Electronic Engineering
Fr. Conceicao Rodrigues College of Engineering
Mumbai, India06-2020
Skills
- SQL
- Power BI
- Tableau
- Business requirements
- Decision-making
- Process workflows
- POS systems
- Agile methodologies
- Operational issues
- Inventory management
- E-Commerce processes
- Amazon Seller Central
- Communication skills
- Interpersonal skills
- Organizational abilities
- Time management
- Multitasking
- Customer-oriented
- Problem-solving skills
- Attention to detail
- Accuracy
Timeline
NightFill Manager
Woolworths Group
09.2022 - Current
Operations Manager & Account Manager
99Yrs Network LLP
05.2020 - 10.2021
Intern (Advance Motor Test Centre Department)
Siemens India Pvt. Ltd.
06.2019 - 07.2019
Master’s - Business Analytics
Macquarie University
Bachelor of Science - Electronic Engineering
Fr. Conceicao Rodrigues College of Engineering
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