Ryutaro Takizawa
Clayfield,QLD
Summary
Banking Consultant at Suncorp Bank with experience in risk assessment, customer-facing advisory, and regulated financial decision-making. Previously supported data-driven marketing initiatives at ChatStat, integrating CRM systems and automating outreach campaigns that increased engagement by 30%. Strong analytical background with hands-on experience in Excel, Python and R.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Banking Consultant
Suncorp Bank
08.2025 - Current
- Analyse customer financial situations to provide personal banking advice and product recommendations in line with regulatory and compliance requirements
- Exercise Level 3 transaction authority, including approving and overriding high-value or complex transactions with risk assessment
- Manage branch treasury operations, including cash balancing, reconciliation, and adherence to internal controls
- Identify and mitigate fraud, scam, and operational risks, particularly for elderly and vulnerable customers
- Communicate complex banking processes clearly to non-technical customers, supporting digital transition and self-service adoption
- Operate with a high degree of autonomy and trust, handling sensitive customer information and financial decisions daily
Marketing and Data Management
ChatStat
10.2023 - 04.2024
- Conducted comprehensive research using LinkedIn Navigator to identify and catalog key industry contacts, enhancing the company’s networking capabilities.
- Integrated contact information into HubSpot CRM, ensuring a streamlined and efficient client management system.
- Designed and executed an automated email marketing campaign with Woodpecker, boosting engagement and potential leads.
- Monitored and evaluated campaign performance, providing detailed reports to optimize marketing strategies.
Education
Bachelor of Business Management - Information System
University of Queensland
Brisbane, QLD07.2025
High School Diploma -
Saint Stephen’s College
Gold Coast, QLD01.2018
Skills
- Python and R programming
- Database management with MySQL
- Data visualization with PowerBI and Tableau
- BigQuery analytics
- CRM management
- Risk assessment
- Data analysis
- Customer service
Language
English
Native/ Bilingual
Japanese
Native/ Bilingual
Certification
Kaplan Financial Services – RG146 compliant (Personal Banking Advice)
Timeline
Banking Consultant
Suncorp Bank
08.2025 - Current
Marketing and Data Management
ChatStat
10.2023 - 04.2024
Bachelor of Business Management - Information System
University of Queensland
High School Diploma -
Saint Stephen’s College