Sabaa Halaby

Completed my work placement through tafe at brook red.

Brook red is a peer managed and operated community mental health organisation, that supports holistic recovery from a mental health concern.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Kept clients engaged in social networks and communities for personal health and growth.
• Visited home environments to help clients develop comprehensive life, technical and job skills.
• Prepared agendas and took notes at meetings to archive proceedings.

• Maintained tidy and organized store environment to comply with cleanliness standards.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.

• Followed through with leads to close sales over phone, in office and during external consumer engagements.
• Built local sales and marketing plan for each targeted district within defined territory.
• Participated in skills development initiatives to promote team competence and success.
• Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
• Communicated relevant information to internal and external stakeholders.

• Maintained grounds by trimming, weeding, and general clean-up.
• Performed planting, watering, mulching, and edging of lawns.
• Removed weeds, hazards, and debris from common pathways to improve usability.
• Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
• Cultivated and replanted trees and plants to maintain landscaping areas.
• Installed lights, sprinklers and other outdoor features based on requirements.
• Educated clients on proper care and maintenance of landscaping projects.
• Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
• Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.

• Taught children foundational skills in colours, shapes and letters.
• Organised and led activities to promote physical, mental and social development.
• Implemented hands-on, play-based strategies for experiential learning.
• Was enthusiastic and energetic to maintain passion and a healthy relationship with all ages of children.
• Enhanced sensory abilities by giving children access to numerous textures and shapes.
• Sparked creativity and imagination by helping children discover new things each day.
• Identified symptoms of emotional and developmental issues and alerted parents or guardians.
• Supervised circle time, free play, outside play and learning and developmental activities.
• Monitored children's play activities to identify additional learning opportunities or behavioural issues.

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
• Bussed tables during busy periods to assist staff and quickly turn over tables.