Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sabina Thapa

Rockdale,NSW

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Care Service Employee

Uniting Aged Care
11.2022 - 11.2023
  • Improved patient satisfaction by providing compassionate care and addressing individual needs.
  • Enhanced patient safety with diligent attention to detail and adherence to protocols.
  • Promoted a positive atmosphere for patients, families, and staff by maintaining effective communication and collaboration skills.
  • Contributed to the development of individualized care plans for optimal patient outcomes.

Personal Support Worker

Arcare Aged Care
11.2020 - 11.2022
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Collaborated with healthcare professionals to develop customized care plans for individual patients.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.

Customer Service Assistant

Romeos IGA
09.2018 - 09.2020
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Streamlined the customer service process for increased efficiency and faster response times.
  • Assisted customers with product selection, providing detailed information on features and benefits.
  • Collaborated with team members to improve overall customer experience and boost company reputation.

Barista and cafe alrounder

Beach Cafe
06.2017 - 11.2019
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Education

MBA - Accounting

Holmes Institute
Sydney, NSW
12.2019

BBA - Business Administration And Insurance

Atlantic Intl College
Kathmandu, Nepal
03.2016

Skills

  • Adaptability
  • Safety protocols
  • Effective communication
  • Medical terminology

Certification

  • CNA - Certified Nurse Assistant

Languages

English
Professional Working
Nepali
Native or Bilingual

Timeline

Care Service Employee

Uniting Aged Care
11.2022 - 11.2023

Personal Support Worker

Arcare Aged Care
11.2020 - 11.2022

Customer Service Assistant

Romeos IGA
09.2018 - 09.2020

Barista and cafe alrounder

Beach Cafe
06.2017 - 11.2019

MBA - Accounting

Holmes Institute

BBA - Business Administration And Insurance

Atlantic Intl College

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Sabina Thapa