Sabina Kumari Katwal
Bankstown,Australia
Summary
An almost graduate with a Master of Information Systems who is highly qualified and experienced is eager to advance in the IT sector. Strong troubleshooting abilities, on-site desktop assistance, and server and computer backup maintenance are all part of IT background. To support the organization's success, my objective is to pursue the ongoing growth of my broad user management and active directory abilities. Motivating manager and analytical problem-solver with exceptional customer relations aptitude and relationship-building abilities, as well as skills for leading and inspiring teams. Competent in making decisions on their own and utilizing good judgment to have a positive impact on the performance of the firm. Committed to using monitoring, training, and morale-boosting skills to improve worker engagement and increase output.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Ezy Mart
2022.07 - Current
- Delegated assignments to meet coverage needs and maintain store standards
- Set performance expectations for employees and implement improvement plans to reach targets
- Recruited, interviewed and hired new employees based on strengths, preparedness and work experience
- Monitored store inventory levels and ordered new equipment to prevent shortages
- Analyzed store reports to evaluate performance, increase sales, and reduce controllable expenses
IT support
Alpha Teds Information Technology Company
2020.11 - 2022.01
- Configure computer systems
- Solve technical and application problems
- Data entry
- Data collection
- Analyzing clients’ existing systems and business models
Supervisor
Sanskrit and General Secondary School
2020.02 - 2020.07
- Workshop conducted for secondary level students on “ICT Development in Nepal”.
Internship
Vine Software Innovation Company
2019.09 - 2020.01
- Learn PHP
- Laravel, and JS
- JQuery from basic
- O s
- Software development methodologies
- Several technical tools and frameworks used in software development
Education
Master of Information System -
University of Southern Queensland, Sydney
08.2024
B.Sc. Computer Science and Information Technology -
Asian School of Management and Technology, Nepal
12.2019
Skills
- Operations oversight
- MS Excel
- MS Word
- Inventory control
- Customer service
- Order preparation and stocking
- MS Team
- Power BI
- Strongly committed to ensuring maximum customer satisfaction and positive feedback
- Demonstrated sound judgement and prudence in allocating and utilizing kitchen resources
- Excellent communication skills, ability to build rapport and encourage loyalty among clients, as well as maintain productive interpersonal relationships with staff of all levels
- Outstanding organizational, time-management and prioritization skills consistently deliver on intended service standards
- Productive and focused in high-pressure fast paced environment
- An efficient, energetic and well-organized professional with strong communication and interpersonal skills as demonstrated via four years of kitchen experience
- Demonstrated ability to quickly learn new technical skills, systems and applications evidenced through several university IT projects
- Strong listening skills and ability to make informed decisions in high-pressure situations as demonstrated while working at Rexel Holdings Australia
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Sales Growth
Languages
Nepali
Hindi
English
Urdu
References
- Binod Bhatt, Accounts Officer, Westlink Education and Visa Services, 0451433509, binodbhatt0905@gmail.com
- Steeve Magableh, Managing Director, Ezy Mart, 0404411777, netoostore1@gmail.com
Timeline
Assistant Manager
Ezy Mart
2022.07 - Current
IT support
Alpha Teds Information Technology Company
2020.11 - 2022.01
Supervisor
Sanskrit and General Secondary School
2020.02 - 2020.07
Internship
Vine Software Innovation Company
2019.09 - 2020.01
Master of Information System -
University of Southern Queensland, Sydney
B.Sc. Computer Science and Information Technology -
Asian School of Management and Technology, Nepal
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