SABINDRA JOSHI
Risdon Vale,Australia
Summary
Friendly and reliable Retail and Hospitality Professional with over 8 years of experience delivering excellent customer service in fast-paced environments across Australia and overseas. Experienced as a Restaurant Manager and Retail Shop Assistant, with strong skills in customer engagement, cash handling, stock control, and team supervision. Known for a positive attitude, clear communication, and a genuine commitment to creating great customer experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shop Assistant
IGA Supamart
Rose Bay, Australia
03.2020 - Current
- Provided polite and helpful service to customers at point-of-sale.
- Operated POS systems accurately, handling cash and EFTPOS transactions.
- Assisted customers with product selection and general enquiries.
- Replenished shelves, rotated stock, and maintained store presentation.
- Followed safety and cleanliness standards on the shop floor.
Restaurant Manager
Chargrill Charlie’s
Coogee, Australia
10.2020 - 11.2020
- Managed day-to-day operations in a busy takeaway and dine-in environment.
- Led and supported a team of 20+ staff, ensuring friendly and efficient customer service.
- Handled customer enquiries and resolved issues professionally to maintain satisfaction.
- Managed cash registers, daily cash floats, and end-of-day balancing.
- Coordinated catering orders and ensured accuracy and timely delivery.
- Monitored stock levels, placed orders, and worked with suppliers to control costs.
- Maintained high standards of food safety, hygiene, and workplace safety.
Section Waiter
Ahmet’s Turkish Restaurant
Brisbane, Australia
03.2018 - 01.2019
- Delivered attentive service in a high-volume dining environment.
- Took orders accurately and ensured timely service.
- Worked closely with kitchen and bar teams to maintain service quality.
Food & Beverage Attendant
Mantra South Bank
Brisbane, Australia
05.2017 - 10.2017
- Assisted guests during buffet and bar service.
- Maintained presentation, cleanliness, and customer service standards.
Guest Service Officer
Hotel Arts
Kathmandu, Nepal
09.2016 - 12.2016
- Managed guest check-ins, check-outs, and reservations.
- Handled cash transactions and customer enquiries professionally.
Education
Advanced Diploma - true
Paramount College
Parramatta, NSW03-2025
Diploma of Leadership & Management - Ultimo, NSW
Australian Pacific College
Ultimo, NSW01.2025
Master of Information Technology - other
Charles Sturt University
Brisbane, QLD01.2018
Skills
- Customer Service & Sales Support
- Retail POS & Cash Handling
- Stock Replenishment & Inventory Control
- Team Leadership & Staff Training
- Store Presentation & Cleanliness
- Complaint Handling & Problem Solving
- Workplace Health & Safety Compliance
- POS & Inventory Systems
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Stock Ordering & Inventory Control
- Basic IT & Network Troubleshooting
- Friendly and Approachable
- Reliable and Problem Solving
- Calm Under Pressure
- Strong Team Player
Certification
- Responsible Service of Alcohol (RSA)
- Food Safety & Hygiene (Australia)
- NHHI Hand Hygiene & Infection Prevention
References
- Przemek Sobon, IGA Supamart, Przemek@supamartsydney.com.au, +61 2 9371 6730
- Mark & Danin Silbermann, Chargrill Charlie’s Coogee, Coogee@chargrillcharlies.com.au, +61411212121
Timeline
Restaurant Manager
Chargrill Charlie’s
10.2020 - 11.2020
Shop Assistant
IGA Supamart
03.2020 - Current
Section Waiter
Ahmet’s Turkish Restaurant
03.2018 - 01.2019
Food & Beverage Attendant
Mantra South Bank
05.2017 - 10.2017
Guest Service Officer
Hotel Arts
09.2016 - 12.2016
Advanced Diploma - true
Paramount College
Diploma of Leadership & Management - Ultimo, NSW
Australian Pacific College
Master of Information Technology - other
Charles Sturt University