Sagar Neupane
Truganina,VIC
Summary
Experienced hospitality professional with 3 years of experience in hospitality and hotel management. Proven ability to run a restaurant, keep customers satisfied, and resolve conflicts.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Crown Melbourne
2022.08 - Current
- Preparing cocktails and mocktails/ Coffee
- Trained new staff members on company policies and procedures.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversight of entire restaurant operations and bar
- Taking stock and maintaining par level of beverages of bar and restaurant.
- Maintained stock levels.
Food and Beverage Attendant
Sankalp Indian Restaurant
2022.06 - 2022.08
- Ensuring smooth event operations by coordinating with customers and addressing feedback professionally
- Resolving customer complaints in a professional manner.
Food and beverage Assistance
Narada Hotel (Hainan, China)
2019.08 - 2020.03
Education
Master of International Hotel Management - Hotel Management
Torrens University/Blue Mountain International Hotel Management School
Melbourne, VIC06.2024
Bachelor of Science - Hotel Management
Nesfield International College
04.2021
Skills
- Bartender
- Barista
- Opera
- Waitressing
- Customer service
- Team leadership
- Food Handling
- Staff Leadership
- Wine Knowledge
- Upselling strategies
Languages
English
Hindi
Nepali
References
Raymond Dole
Manager- Teak Bar and Restaurant
Raymond.Dole@crownresorts.com.au
Certification
- Taek-won-do Training - BlackBelt
Timeline
Food and Beverage Attendant
Crown Melbourne
2022.08 - Current
Food and Beverage Attendant
Sankalp Indian Restaurant
2022.06 - 2022.08
Food and beverage Assistance
Narada Hotel (Hainan, China)
2019.08 - 2020.03
Master of International Hotel Management - Hotel Management
Torrens University/Blue Mountain International Hotel Management School
Bachelor of Science - Hotel Management
Nesfield International College
- Taek-won-do Training - BlackBelt
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