Waitress
Eljanaaah
Blacktown, NSW
02.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Processed orders and sent to kitchen employees for preparation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Used cash registers and credit card machines to cash out customers
- Folded napkins and prepared silverware sets to provide adequate supply for host station
- Kept server areas clean and stocked to increase efficiency while working tables
- Remained calm and poised when dealing with difficult customers or during busy shifts
