Sahithi Chipati
Summary
Analytical and highly adaptable detail-oriented professional who has a unique approach to creative design, a high degree of professional competence and management skills with strong work ethic and dedication. Able to work effectively in pressurized situations and can be relied upon to deliver, irrespective of circumstances. Having studied Architecture and graduated in construction management, it is advantageous at most of the situations where both my design and management skills can be utilized for the role. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
11
11
years of professional experience
Work History
Customer Relationship Coordinator
APLACE By Glenvill Pty Ltd
04.2023 - Current
- Establish and maintain regular and proactive communication with agents and clients.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Assist and support on site team as required.
- Input and maintain construction stage information, permit information and variations into CRM.
- Assist agents and clients throughout construction process until handover to ensure smooth settlement.
Pre-Construction Coordinator
Glenvill Pty Ltd
05.2019 - 04.2023
- Managing client files through pre-construction and through to construction in an efficient manner.
- Regular liaison with construction team, estimating and interior design teams to make sure timelines are being adhered to based on clients preference optimizing budgetary constraints without compromising quality or aesthetics.
- Coordinated permit acquisition processes to ensure timely approvals and adherence to local regulations.
- Provided constructive input during design review meetings, drawing upon extensive experience in construction methodologies and best practices.
- Maintained updated project documentation for accurate record-keeping and seamless collaboration among various team to produce contracts.
- Established strong relationships with clients by maintaining open lines of communication, providing regular updates, and addressing any concerns promptly.
Home Coordinator
Glenvill Pty Ltd
03.2017 - 05.2019
- Establish and maintain regular and proactive communication with agents and clients
- Assist and support on site team as required
- Assist Site Managers in creating, inputting, and maintaining construction documentation throughout the build
- Produce timely and accurate paperwork for reporting purposes
- Input and maintain construction stage information, permit information and variation into CRM
- Assist agents and clients to finalise variations and specifications prior to construction commencement
- Manage construction applications including document control, working drawings and variations
Assistant Home Coordinator
Glenvill Pty Ltd
01.2016 - 03.2017
- Manage the construction documentation including build reports, compliance
- Manage workload for all jobs in construction including data logging
- Manage filing systems and documents
- Meet targets and deadlines for applications through the build
- Assemble and deliver handover packs to agents in a timely manner
- Maintain communication with external stakeholders to maintain accounts for services throughout the build.
Contracts Administrator
Moobi Constructions Pty Ltd
09.2015 - 12.2015
- Maintain variation registers, budgets, ordering spreadsheets
- Preparing and managing Requests of information (RFI's)
- Preparing and managing Extensions of Time (EOT's)
- Project administration duties and responsibilities
- Understanding of the relevant contracts; drawings; scope of works and specifications
- Attending site meetings and preparation of reports and minutes accordingly
- Reviewing, negotiating and administering subcontractors.
Architectural Documentor
Mallco Group Pty Ltd
03.2014 - 09.2015
- Architectural documentation and drafting (Clientele included both Volume Builders and Individual Clients)
- Preparing Working Drawings and documentation for Building Permit Processes
- Preparing Town Planning Drawings and documentation for Town Planning Processes
- Project scheduling and resource allocation
- Project administration duties and responsibilities
- Liaise with relevant public sector organizations and specialist consultants (such as Engineers, Town Planners and Building Surveyors).
Junior Architect
Module Space Architects
12.2012 - 09.2013
- Worked as an Intern through to Junior Architect
- Designing, conceptualization & planning of various Residential Houses and Commercial spaces
- Preparing the presentation drawing, 3D models for the projects, attending client meetings
- Involved in Client meetings along with the chief Architect
- Designing residences based on VASTHU SHASTRA principles
- Assist in site visit with the Architect for site documentation.
Education
Board of Secondary Education -
Masters of Construction Management (Professional) -
Deakin University
01.2015
Bachelors of Architecture -
Jawaharlal Nehru Architecture and Fine Arts University
01.2013
Board of Intermediate Education -
01.2008
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- MS Office
- Project Coordination
- Document Management
- AutoCAD & Revit
- Photohop (basic)
Timeline
Customer Relationship Coordinator
APLACE By Glenvill Pty Ltd
04.2023 - Current
Pre-Construction Coordinator
Glenvill Pty Ltd
05.2019 - 04.2023
Home Coordinator
Glenvill Pty Ltd
03.2017 - 05.2019
Assistant Home Coordinator
Glenvill Pty Ltd
01.2016 - 03.2017
Contracts Administrator
Moobi Constructions Pty Ltd
09.2015 - 12.2015
Architectural Documentor
Mallco Group Pty Ltd
03.2014 - 09.2015
Junior Architect
Module Space Architects
12.2012 - 09.2013
Board of Secondary Education -
Masters of Construction Management (Professional) -
Deakin University
Bachelors of Architecture -
Jawaharlal Nehru Architecture and Fine Arts University
Board of Intermediate Education -
Similar Profiles
Monika KrstevskiMonika Krstevski
Sales Administration Manager at Glenvill HomesSales Administration Manager at Glenvill Homes
AKASH TRIVEDIAKASH TRIVEDI
Graduate Engineer/ Estimator at Glenvill HomesGraduate Engineer/ Estimator at Glenvill Homes
Carmen EllisCarmen Ellis
Sales Estimator at Glenvill HomesSales Estimator at Glenvill Homes
LAURA NUGENTLAURA NUGENT
Customer Relationship Coordinator at Coral HomesCustomer Relationship Coordinator at Coral Homes
Nishu ChaudharyNishu Chaudhary
<ul> <li>Led a team of three in the credit risk function for borrowers in North India.</li> <li>Managed complete documentation process for corporate loans, ensuring accuracy and regulatory compliance.</li> <li>Reviewed legal documents to verify compliance with internal policies and regulations.</li> <li>Collaborated with legal counsel and relationship teams to close transactions promptly.</li> <li>Resolved loan document discrepancies within policy framework, minimizing risks and delays.</li> <li>Improved loan documentation processes, achieving a 99% accuracy rate.</li> <li>Partnered with product and governance teams to refine banking products based on customer needs.</li> <li>Directed relationship management efforts to enhance stakeholder engagement and process improvements.</li> </ul> at Standard Chartered Bank<ul> <li>Led a team of three in the credit risk function for borrowers in North India.</li> <li>Managed complete documentation process for corporate loans, ensuring accuracy and regulatory compliance.</li> <li>Reviewed legal documents to verify compliance with internal policies and regulations.</li> <li>Collaborated with legal counsel and relationship teams to close transactions promptly.</li> <li>Resolved loan document discrepancies within policy framework, minimizing risks and delays.</li> <li>Improved loan documentation processes, achieving a 99% accuracy rate.</li> <li>Partnered with product and governance teams to refine banking products based on customer needs.</li> <li>Directed relationship management efforts to enhance stakeholder engagement and process improvements.</li> </ul> at Standard Chartered Bank