Sai Kiran Sara

• Developed and maintained IHNA and IHM student registration portals using Python and the Django framework.
• Created and managed API calls for integration with other systems.
• Implemented and managed HubSpot CRM integration within the application portals, automating workflows and pipelines to optimize lead management and student onboarding.
• Configured HubSpot properties, custom objects and deal stages to streamline application tracking and student engagement.
• Created custom HubSpot dashboards and reports to provide real time insights into application trends and user integrations.
• Managed HubSpot API integrations with external platforms, ensuring seamless data synchronization.
• Managed AWS infrastructure for the applications, including LightSail and Elastic Beanstalk (EBS) deployments.
• Developed and maintained AWS Lambda functions and monitored CloudWatch logs to ensure application performance and reliability.
• Collaborated with the development team to ensure timely delivery of features and enhancements.

• Developed and maintained scalable enterprise-level applications using C#, .NET Framework (4.5.1, 4.6), and ASP.NET MVC, ensuring high performance and responsiveness.
• Built WCF (Windows Communication Foundation) services to facilitate reliable communication between distributed systems.
• Implemented ADO.NET for seamless data access and manipulation with Microsoft SQL Server, optimizing stored procedure interactions.
• Collaborated with QA teams for writing unit tests using MSTest and NUnit, improving code coverage and reliability.

Project 1: Abu Dhabi Distribution Company (ADDC)

• Designed, developed, tested, and deployed WCF (Windows Communication Foundation) services using C#.NET to support business-critical utility applications.
• Utilized ASP.NET MVC and ADO.NET to build scalable and maintainable web components and integrate data-driven functionalities.
• Successfully integrated third-party APIs to extend system capabilities and improve user experience.
• Evaluated and optimized existing software modules to improve performance, leading to smoother feature rollouts and system stability.

Project 2: TAMM – UAE Government Portal

• Delivered production support for the TAMM citizen services portal, ensuring consistent uptime and quick issue resolution.
• Developed skills in JavaScript and Node.js while addressing backend maintenance requirements.
• Contributed to Oracle CC&B database management, supporting critical data operations for government services.
• Handled SLA-based incident resolution via the OTRS ticketing system, ensuring timely service recovery and issue tracking.

Project 3: PPL Services – US Energy Provider

• Maintained and supported core enterprise applications like BeamX and Elogger, actively monitoring and debugging production issues to minimize system downtime.
• Used CI/CD automation tools to streamline testing and deployment pipelines, enhancing software delivery efficiency.
• Managed infrastructure and configuration using Terraform, CloudFormation, and Ansible, contributing to consistent and reliable environment setups.
• Proactively engaged in risk mitigation by identifying recurring system bottlenecks and deploying fixes across environments.

• Assisted in developing and troubleshooting web applications in Python, gaining valuable experience in full-stack development.
• Provided technical support for AWS cloud services, improving service uptime and customer satisfaction.
• Implemented monitoring solutions for cloud and on-premises environments, enabling proactive issue resolution.
• Engaged in continuous learning and development, attending workshops and training sessions on Microsoft administration and AWS services.