Saif Muhammad
Perth,W.A
Summary
Empathetic residential youth worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for youth residents. Offers enhanced care with flexible learning approach for residents. Experience in and out of home care settings providing guidance and encouragement to residents through physical and emotional support.
Overview
10
10
years of professional experience
Work History
Youth Residential Worker
Helping Community Solutions
4 Gwenyfred Road, South Perth, WA, 6151
07.2023 - Current
- Develop individualized support plan in collaboration with client needs
- Improved resident satisfaction by addressing concerns promptly and efficiently.
- Developed strong relationships with community resources to connect residents with necessary support services.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Remained alert to behavioral escalation issues of residents and competently responded.
- Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
- Reported changes in resident condition and health to resident care manager.
- Developed and maintained relationships with community organizations and agencies.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Supported individualized case management efforts by collaborating closely with case workers assigned to each resident.
Youth Worker
12 Buckets Perth
72 Finchley Cres, Balga WA 6061
01.2023 - 06.2023
- Established trusting relationships with young people through empathetic listening during program hours
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Contributed to development of individualized plans to support youth goal achievement.
- Supported and mentored students in developing skills to become successful in community.
- Improved program effectiveness by collaborating with colleagues to develop innovative strategies for youth development.
- Developed and maintained accurate records of programs and services.
Retail Team Member
Coles Supermarket
Claremont
11.2014 - 09.2022
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Improved store efficiency by maintaining clean and organized displays, ensuring quick location of products for customers.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
Mentor
Cahoots All Abilities
53 Murray St, Bayswater WA 6053
12.2017 - 05.2018
- Arranged and organized different activities for overcome physical and mental health related issues.
- Deliver Informal counseling to clients.
- Assisting clients in daily routine tasks of life, financial budgeting to achieve satisfactory outcomes and independence.
- Showcase of being mentor by supporting and managing of clients challenging behavior’s
- Create daily case notes, admin tasks and occasionally incidents reports.
- Ensuring safety of youth and monitor their activities.
- Assist in preparation and facilitation of camps for clients with all abilities, including setting up activities and organising camp resources.
- Supervised a group of 5 camp participants to ensure their safety, wellbeing and involvement in activities.
Education
Certificate IV Management and Leadership -
Cambridge International College
297 Hay Street East Perth05.2016
Diploma of Business -
Stanley International College Ptv Ltd
171 James St, Perth WA 600003.2018
Bachelors degree in Community Services( Specialized with youth work and family intervention) - Community Services
Stott’s College Acknowledge Education
Perth, WA12.2023
Skills
- Leadership
- Proficient in Microsoft office (Word, Excel, PowerPoint, Access)
- Passionate Advocate: Demonstrated commitment to supporting individuals facing adversity by embracing challenges and fostering independence in their recovery journey
- Effective Communication: Strong interpersonal, written, and verbal communication skills, facilitating productive interactions with clients, colleagues, and stakeholders
- Strategic Management: Proven ability to balance multiple responsibilities, including employment commitments and social activities, through efficient planning and organization
- Knowledge of Social Services: Familiarity with functions of national insurance scheme and equipped to navigate complex systems to best serve clients
- Crisis Management: knowledge in addressing housing instability, unemployment, financial crises, and substance abuse, with compassionate and proactive approach
- Collaborative Mentoring: Capable of coordinating with diverse services and professionals to provide comprehensive mentoring support, while advocating for clients' needs and rights
First Aid Certificate
HLTAID0011
Mental Health First Aid
Updated
Cpr Certificate
HLTAID009
Police Check
Updated
Working With Children Check
Updated
Covid Vaccination Status
Fully Vaccinated
Work Achievements
- Consistently received 90% positive work feedback from clients and organizations I have and currently working for
- Awarded best employee several times of the month
Availability
Preferred availability full time and part time
Personal Information
Driving License: Cleaned full WA driving license
References
- Emeka Fidelis Ihebunachi, Team leader, Helping Community Solutions, 0410325782, emeka.ihebunachi@communities.wa.-gov.au
- Simon Noguchi, Supervisor, Cahoots, 0422830810, periccoh@yahoo.com
Leisure activities
Play cricket, board games, video games in my free time.
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Full Professional
Hindi
Limited Working
Timeline
Youth Residential Worker
Helping Community Solutions
07.2023 - Current
Youth Worker
12 Buckets Perth
01.2023 - 06.2023
Mentor
Cahoots All Abilities
12.2017 - 05.2018
Retail Team Member
Coles Supermarket
11.2014 - 09.2022
Certificate IV Management and Leadership -
Cambridge International College
Diploma of Business -
Stanley International College Ptv Ltd
Bachelors degree in Community Services( Specialized with youth work and family intervention) - Community Services
Stott’s College Acknowledge Education