Summary
Work History
Education
Skills
Timeline
Generic

Saira Rehman

Melbourne/Fawkner,Victoria

Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Work History

Retail Customer Service Officer

Akhuwat
Lahore, Punjab
  • Offered helpful suggestions when asked by customers about product features or availability.
  • Answered phones promptly and directed calls appropriately when necessary.
  • Helped unload trucks of incoming inventory and sorted through items for placement in appropriate areas.
  • Assisted customers in locating products within the store.
  • Monitored security cameras for suspicious activity or theft prevention purposes.
  • Filled out paperwork related to sales transactions such as receipts, returns and exchanges.
  • Conducted regular price checks on items throughout the store to ensure accuracy of pricing labels.

Customer Service Executive

Techno Engineering pty ltd
Melbourne, Victoria
  • Communicated effectively with team members to ensure timely response times for customers.
  • Ensured that all customer queries were handled quickly and professionally.
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Processed orders accurately and efficiently in accordance with company policies.
  • Tracked customer complaints and followed up to ensure resolution was achieved.

Education

Bachelor of Science - Management Science

University of The Punjab
Pakistan

Skills

  • Inventory management
  • Sales transactions
  • Order processing
  • Security monitoring
  • Product knowledge
  • Customer relationship management
  • Team collaboration

Timeline

Retail Customer Service Officer

Akhuwat

Customer Service Executive

Techno Engineering pty ltd

Bachelor of Science - Management Science

University of The Punjab
Saira Rehman