Eta Naituku
Bradbury, Sydney,New South Wales
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
18
18
years of professional experience
Work History
Senior Support Worker
HomeCaring Campbelltown
Campbelltown , New South Wales
07.2024 - Current
- Responded promptly and appropriately to complaints or concerns raised by service users or their families and carers.
- Conducted risk assessments to ensure that service users are safe whilst accessing services provided by the organization.
- Actively encouraged feedback from service users about the quality of care being delivered.
- Provided guidance and support to colleagues so they can deliver effective care services.
- Supported individuals to develop skills in independent living, such as budgeting, cooking, shopping or using public transport.
- Monitored changes in behavior or physical health conditions of service users and reported any significant changes immediately to senior staff members.
- Provided support and advice to service users in order to help them achieve their goals.
- Encouraged service users to take part in leisure activities which meet their individual needs.
- Attended regular meetings with other professionals involved in the provision of care services for vulnerable adults.
- Maintained accurate records of all interactions with clients, ensuring compliance with relevant legislation and policies.
- Promoted dignity, respect and choice at all times when providing support to vulnerable adults.
- Managed challenging behavior effectively using de-escalation techniques where necessary.
- Delivered high-quality person-centered care by responding quickly to changing needs of service users.
Disability Support Worker
HomeCaring Campbelltown
Campbelltown , New South Wales
03.2023 - Current
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Assisted in developing self-care skills such as personal hygiene practices.
- Transported clients to appointments, social events, and other activities as needed.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Assisted clients with daily living activities such as bathing, dressing, and eating.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Encouraged independence by teaching skills needed for everyday life.
- Managed challenging behaviors through positive reinforcement techniques.
- Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
- Maintained daily living standards by assisting clients with personal hygiene needs.
Disability Support Worker
Homecare Self Managed Client
Leumeah, New South Wales
03.2020 - 03.2023
Reactive Sales Manager
Formerly known as Pullman Fiji Beach Resort
Nadi
01.2019 - 11.2019
Sales Executive - Reactive
Fiji Marriott Resort Momi Bay
Nadi, Fiji
03.2017 - 01.2019
Hotel Groups Coordinator /Reservations Coordinator
Hilton Fiji Beach Resort & Spa
Nadi, Fiji
03.2006 - 03.2017
Education
Diploma in Community Services - Case Management
TAFE
Campbelltown08-2024
Certificate 3 in In. Support (Ageing & Disability)
Studywise College
Sydney01-2024
Professional Diploma in Business Management (PDBM)
University of The South Pacific (TAFE)
Lautoka Fiji 01-2019
Skills
- Training and mentoring
- Personal care assistance
- Boundary Setting
- Service Coordination
- Needs Assessment
- Behavioral Management
Timeline
Senior Support Worker
HomeCaring Campbelltown
07.2024 - Current
Disability Support Worker
HomeCaring Campbelltown
03.2023 - Current
Disability Support Worker
Homecare Self Managed Client
03.2020 - 03.2023
Reactive Sales Manager
Formerly known as Pullman Fiji Beach Resort
01.2019 - 11.2019
Sales Executive - Reactive
Fiji Marriott Resort Momi Bay
03.2017 - 01.2019
Hotel Groups Coordinator /Reservations Coordinator
Hilton Fiji Beach Resort & Spa
03.2006 - 03.2017
Diploma in Community Services - Case Management
TAFE
Certificate 3 in In. Support (Ageing & Disability)
Studywise College
Professional Diploma in Business Management (PDBM)
University of The South Pacific (TAFE)
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