Sakshi Kadam
PARRAMATTA,NSW
Summary
Dedicated postgraduate student from Macquarie University with a strong focus on customer service, adept at delivering exceptional experiences. Proven interpersonal skills facilitate effective concern resolution and foster customer satisfaction. Committed to driving positive outcomes and enhancing organizational success. Seeking opportunities to leverage this diverse skill set in a dynamic work environment.
Overview
1
1
year of professional experience
Work History
Retail Assistant
SHALAN HYDRAULICS LLP.
PUNE, MAHARASHTRA, INDIA
04.2024 - 01.2025
- Operated cash registers to process sales transactions.
- Maintained stock levels by replenishing shelves, tidying displays, and organizing merchandise.
- Participated in team meetings to discuss sales goals and strategies.
- Handled customer inquiries, complaints, and returns efficiently.
- Handled returns and exchanges according to company policy.
- Maintained a friendly, outgoing personality to promote a positive work environment and build customer loyalty.
- Initiated friendly conversation with customers to determine level of assistance required.
Customer Relationship Intern
SHALAN HYDRAULICS LLP.
PUNE, INDIA
12.2023 - 02.2024
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Greeted customers and provided assistance with inquiries.
- Developed relationships with customers to ensure satisfaction with company products and services.
- Performed administrative tasks such as data entry, filing documents.
Education
MASTER OF COMMERCE AND MASTER OF MARKETING - Business Management And Marketing
Macquarie University
Sydney, NSW12-2026
Skills
- Time management
- Customer service
- Cash handling accuracy
- Customer feedback collection
- Retail transactions processing
- Loss prevention awareness
- Client Relationship Management
- Effective Task Organization
- Sales strategy
- Strong communication and interpersonal skills
- Order processing
- Store maintenance knowledge
Affiliations
- volunteered in many events in college days.
Languages
Marathi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
AVAILABILITY
- MONDAY - 7AM-8PM
- THURSDAY - 7AM-3PM
- FRIDAY - 7AM-8PM
- SATURDAY - 7AM-8PM
- SUNDAY - 7AM-8PM
Timeline
Retail Assistant
SHALAN HYDRAULICS LLP.
04.2024 - 01.2025
Customer Relationship Intern
SHALAN HYDRAULICS LLP.
12.2023 - 02.2024
MASTER OF COMMERCE AND MASTER OF MARKETING - Business Management And Marketing
Macquarie University
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