Sally Ward

• Oversee and carry out Front Desk/Reception duties involving customer service and administrative support for the whole school community (students, families, teaching staff, ES team, IT team and Exec team), Reporting to the Administration Operations Manager and the Campus Principals.
• Managing the campus student exits and enrolment spreadsheets and databases (including Year 6-7 transition enrolments) using CASES21, Compass, Google docs, MS Excel & MS Word and corresponding with all parties involved and providing the required data reports.
• Overseeing and helping to maintain student electronic data records and hard copy filies.
• Receipting family payments over the counter via eftpos into CASES21 and reconciling batches for end of day processing (allocating CSEF and other family credits where applicable & reporting to the Finance Business Manager).
• Data entry into Compass (ie. student attendance, events, family billing, Sick Bay entries, Student Wellbeing entries, etc..)
• Phone attendance, emails, distribution of incoming/outgoing mail & deliveries (liaising with the whole school community).
• Providing necessary reports and data to staff and principals in a timely manner when requested.
• Raising purchase orders in Compass when required (ie. stationery orders, first aid supplies, catering, etc..)
• Managing of school keys/fob distribution to staff, visitors & contractors.
• Mentoring and training new administration staff ensuring the correct day-to-day running of the front office and school administration procedures are in line with school policies set out by the Department of Education.
• Ensuring and overseeing that student data for the campus was correct before Student Census was lodged.
• First Aid officer & Sick Bay attendant.
• Staff Anaphylaxis Verifier.

• Uploading of various family invoices and funding onto family accounts in CASES21 and Compass Billing Management (ie. school fees, event costs, CSEF, scholarship funding, etc,,,)
• Creating batches, receipting, refunds, reversing charges & allocating any credits or funding credits in CASES21.
• Liaising with families and creating payment plans wherever necessary (ie. via CentrePay).
• Receipting online payments from Compass Pay into CASES21.
• Working closely with the Business Manager and admin staff to ensure end of day, end of month and end of year process are followed to align with school policies.
• Administration Front Desk/Reception back-up support.
• First Aid officer and Sick Bay attendant
• Staff Anaphylaxis Verifier

My job description and duties are the same as my Accounts Receivable role at Footscray High School from Jan 2020 - Mar 2022.

• Processing of student enrolments/exits into CASES21.
• Attending enquiries at Front Desk/Reception on the phone and in person from the whole school community.
• Monitoring of school email.
• Distribution of incoming/outgoing mail
• Raising purchase orders for stationery and admin/office supplies.
• Receipting payments both online through CompassPay/BPay and in person into CASES 21.
• Completing End of Year and Start of Year student administration processes in CASES21 in line with correct processes and policies outlined by the Department.
• Ensuring al student data was showing correct in CASES21 for student Census processes.
• First Aid officer & Sick Bay attendant.

• Provided administrative assistance to the HR Manager (placing job listings on SEEK, creating and send contracts to successful applicants, maintaining databases, answering phone calls, monitoring emails, assisting with the organising of staff retreat workshops, etc,,)
• Provided administrative assistance to the Executive Assistant to the CEO (purchase orders, reception, mail, monitoring phones and email, taking minutes, booking flights and accommodation for conferences/meetings both interstate and international.
• Acting EA when leave was taken.
• Maintaining staff leave records
• Liaising with staff from all interstate nodes around Australia.