Kylie Clifford
Cooma,NSW
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organiSational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
Education Administration Support
TAFE NSW
- Current
- Provide administrative support to management of daily teaching and learning operations
- Support head teacher and teachers to maintain accuracy of data in a variety of systems
- Collaborate with TAFE services coordinator and local service providers to support the skills team
- Support the Head teacher to collaborate with planning to ensure activities, plans, expectations and deadlines are met
- Collaborate with stakeholders to manage incidents that affect the delivery team, coordinate responses to requests and support the teaching team in local events
- Respond to and resolve enquires
- Build and maintain relationships with stakeholders to ensure service delivery
- Reflect TAFE NSW values of safe, healthy and inclusive work environment
Owner/Manager
Cooma Pet shop
01.2015 - 01.2023
- Provide customer service
- Direct and supervise employees
- Monitor sales activities to ensure customer satisfaction
- Inventory stock and reorder to keep a static level of stock
- Managing daily running of the store
- Accounts and Tax management
Teacher – Wool classing CIV
TAFE NSW
01.2011 - 01.2015
- Train and assess students in the field of Wool classing
- Student records management
- Maintain industry relationships
- Maintain registrations
- Organise in shed training for learners
Customer Account Manager
Jemalong Wool
01.2001 - 01.2011
- Advise farmers on wool clip preparation
- Organise transport, testing and sale of wool
- Value wool for sale
- Prepare clip analysis of yearly sales including graphics
Education
Certificate III - Business
TAFE NSW
Certificate IV - Business Administration
TAFE NSW
Certificate IV - Training Assessment and Education
PLENTY TRAINING
Certificate IV - Wool Classing
TAFE NSW
Yr 11 – 12 - undefined
Loreto Normanhurst
01.1993
Skills
- Customer and personal service
- Administration and management
- Service orientation
- Sales and marketing
- Time management
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
Timeline
Owner/Manager
Cooma Pet shop
01.2015 - 01.2023
Teacher – Wool classing CIV
TAFE NSW
01.2011 - 01.2015
Customer Account Manager
Jemalong Wool
01.2001 - 01.2011
Education Administration Support
TAFE NSW
- Current
Certificate IV - Business Administration
TAFE NSW
Certificate IV - Training Assessment and Education
PLENTY TRAINING
Certificate IV - Wool Classing
TAFE NSW
Yr 11 – 12 - undefined
Loreto Normanhurst
Certificate III - Business
TAFE NSW