Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Salman Shareef Mohammad

Sydney,NSW

Summary

An aspiring and motivated graduate with a master degree of Information Technology and Systems from Victorian Institute of Technology. Skilled in driving operational efficiency, delivering strategic insights and proven experience in using tools like Microsoft Office and SQL.Looking forward for a position where I can nurture my professional skills to establish my career as a Senior Business Analyst.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Console Operator

EG Group
07.2019 - Current
  • Making sure daily task are met
  • Single contact between management and customers
  • Expertise in checkouts
  • Customer service, creating friendly work environment
  • Stock tech and ordering.

Customer Service

Secom
02.2019 - 03.2020
  • Giving route/gate directions to people
  • Helping them to procure a taxi
  • In-bound phone services.

Education

Master of Information Technology & Systems -

Victorian Institute of Technology, Sydney
12.2021

Bachelor of Commerce (Major in Computer Applications) -

Avanthi Degree & PG College
11.2015

Skills

  • Teamwork
  • Critical thinking
  • Emotional Intelligence
  • Creativity
  • Leadership
  • Artificial Intelligence
  • Growth Mindset
  • SQL
  • Java
  • SAP

Certification

  • ACS professional year program (ECA)
  • Project Management with Monday.com, 12/2023
  • Business Analysts Tools – MS Visio, 10/2023

Languages

English
Full Professional
Urdu
Full Professional
Hindi
Native/ Bilingual
Telugu
Professional

Timeline

Console Operator

EG Group
07.2019 - Current

Customer Service

Secom
02.2019 - 03.2020

Master of Information Technology & Systems -

Victorian Institute of Technology, Sydney

Bachelor of Commerce (Major in Computer Applications) -

Avanthi Degree & PG College
Salman Shareef Mohammad