Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Sam Notarangelo

Ashfield,NSW

Summary

Customer-focused with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

5
5
years of professional experience

Work History

Casual Sales Assistant

Polo Ralph Lauren
Birkenhead Point, NSW
12.2021 - Current
  • Processed cash, credit card and check payments accurately and efficiently.
  • Provided excellent customer service by being friendly, approachable, and helpful.
  • Ensured that display areas were well-maintained throughout the day.
  • Assisted in training new employees on company policies and procedures.
  • Operated cash registers accurately to process transactions quickly.
  • Maintained knowledge of current promotions, policies regarding payment, exchanges, returns.
  • Demonstrated product features and answered customer inquiries regarding products.
  • Utilised problem solving skills to resolve customer complaints in a timely manner.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Accurately recorded customer information into store database system.

Work Experience

Garuda Indonesian Airlines
Sydney, NSW
06.2019 - 06.2019
  • Completed day-to-day duties accurately and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Collaborated with others to discuss new opportunities.
  • Collaborated with marketing professionals to coordinate brand awareness and marketing efforts.
  • Operated computerized system to handle ticketing and check-ins.
  • Understood and followed oral and written directions.

Education

High School Diploma -

Rosebank College
Five Dock, NSW
10-2020

Bachelor of Arts - Bachelor of Communication (Media Business)

University of Technology Sydney
Ultimo, NSW

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Transaction Processing
  • Retail Store Operations
  • Goal-Oriented
  • Product Promotions

Affiliations

Studied: Advanced English, Mathematics, Business studies, PDHPE, studies of Religion,
Modern History

Accomplishments

  • Junior School -Athletics Age Champion 2014, 2015
  • National Premier Leagues Football – Golden Boot Award / Players Player
  • Invitational Fiji World Football Cup – Competition and Fundraising
  • Current National Premier Leagues Football Player- First Grade

Languages

Italian
Limited

References

- Shaun Garner (Assistant Store Manager Polo Ralph Lauren, Birkenhead Point) -Ph: 0431443279

- Roger Byrne (NSW Marketing Manager Garuda Airlines) -Ph: 041974778 
- Steve Nicols (Nicols and Brien) -Ph: 0407411523

Timeline

Casual Sales Assistant

Polo Ralph Lauren
12.2021 - Current

Work Experience

Garuda Indonesian Airlines
06.2019 - 06.2019

High School Diploma -

Rosebank College

Bachelor of Arts - Bachelor of Communication (Media Business)

University of Technology Sydney

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Sam Notarangelo