Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sam Probert

Highton,VIC

Summary

Proficient communication and customer service skills. Wide range of experience within different work settings, particularly in pharmacy operations and the supply of medications. Honest and reliable, with a strong work ethic and attention to detail. Experience in conflict resolution and handling sensitive materials and information. Looking for a positive and professional work environment with potential for career progression

Overview

8
8
years of professional experience

Work History

Dispensary Technician

Wizard Pharmacy
03.2025 - Current
  • Provide assistance to customers by dispensing medication, locating stock, advising on pharmacy product and resolving customer conflict.
  • Streamline dispensary operations by efficiently managing inventory and maintaining accurate record-keeping systems.
  • Organise packaging and delivery of webster packs to local the local community.
  • Assist with supervision and training of new staff members.


STORE OPERATIONS & SUPPORT OFFICER

Chemist Warehouse
02.2024 - 03.2025
  • Assisted with the relocating, relay and expansion of existing stores nationwide as well as provide facilitating new store organisation and set up.
  • Implementing plannograms, new merchandising and sales material in stores
  • Assisted with the training and upskilling of new and existing staff
  • Helped facilitate the development and testing of new merchandising initiatives for head office
  • General store support and finding appropriate solutions for stock, compliance and staffing issues
  • Undertaking additional projects or activities as directed by head office

Engagement Officer

Country and Outback Health
08.2023 - 12.2023
  • providing psychosocial support to clients with episodic mental illness
  • connecting services to clients to meet their personal goals
  • assisting individuals to build independence and improve their overall wellbeing

RETAIL MANAGER/DISPENSARY TECHNICIAN

Terry White
07.2020 - 08.2023
  • Ordering and maintaining appropriate stock levels for shop and dispensary items & invoicing
  • Customer service and advice on pharmacy products
  • Webster packing and delivery of medications around the local area
  • Maintaining presentation of the store and executing promotional activities
  • Dispensing of medications
  • Supervising and training of staff

STOCK CONTROLLER/DISPENSARY TECHNICIAN

Priceline Pharmacy
01.2022 - 12.2022
  • Stock ordering and maintenance of dispensary medication levels
  • Dispensing scripts in a high intensity environment
  • Customer service and advice on over the counter medications
  • Maintaining up to date customer medication profiles
  • Regular stocktake of shop and dispensary stock

SUPERVISOR PHARMACY ASSISTANT

Chemist Warehouse
11.2017 - 07.2020
  • Pharmacy Operations - Execution of sales and promotional activities
  • Supervising of staff - Stock ordering and presentation
  • Customer service/complaints management and resolution

Education

Leadership Training - LEADING FOR THE FUTURE PROGRAM

Chemist Warehouse
12.2024

Certificate - HLTAID011 PROVIDE FIRST AID

CBD College
10-2023

Certificate - HLTAID010 PROVIDE BASIC EMERGENCY LIFE SUPPORT

CBD College
10-2023

Certificate - HLTAID009 PROVIDE CARDIOPULMONARY RESUSCITATION

CBD College
10-2023

Training - SUPPLY OF PHARMACY MEDICINES (S2S3)

Dillon Whitelaw Training
12.2017

SACE STAGE 2 -

Bordertown High School
11.2013

Skills

  • Empathy
  • Computer Skills
  • Initiative
  • Problem-solving

Timeline

Dispensary Technician

Wizard Pharmacy
03.2025 - Current

STORE OPERATIONS & SUPPORT OFFICER

Chemist Warehouse
02.2024 - 03.2025

Engagement Officer

Country and Outback Health
08.2023 - 12.2023

STOCK CONTROLLER/DISPENSARY TECHNICIAN

Priceline Pharmacy
01.2022 - 12.2022

RETAIL MANAGER/DISPENSARY TECHNICIAN

Terry White
07.2020 - 08.2023

SUPERVISOR PHARMACY ASSISTANT

Chemist Warehouse
11.2017 - 07.2020

Certificate - HLTAID011 PROVIDE FIRST AID

CBD College

Certificate - HLTAID010 PROVIDE BASIC EMERGENCY LIFE SUPPORT

CBD College

Certificate - HLTAID009 PROVIDE CARDIOPULMONARY RESUSCITATION

CBD College

Training - SUPPLY OF PHARMACY MEDICINES (S2S3)

Dillon Whitelaw Training

SACE STAGE 2 -

Bordertown High School

Leadership Training - LEADING FOR THE FUTURE PROGRAM

Chemist Warehouse

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Sam Probert