Sama Basnet
Bankstown,NSW
Summary
Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded. Professional in hospitality industry, bringing valuable experience and results-oriented mindset. Known for fostering team collaboration and adapting to changing needs. Skilled in conflict resolution and maintaining welcoming atmosphere, with strong focus on guest experience and operational efficiency.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Frango Charcoal Chicken
10.2023 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Barista Trainee
Fuel Coffee Bar
06.2023 - 09.2023
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
- Developed strong rapport with customers, fostering repeat business and loyalty to the establishment.
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
Education
Bachelor Of Early Childhood Care And Education - Early Childhood Education
Excelsia College
Macquarie Park, NSW12th Year - Science
Everest English Boarding Higher Secondary School
Nepal 07.2022
Skills
- Team player attitude
- Positive demeanor
- Cash handling proficiency
- Foreign language skills
Languages
Nepali
Native or Bilingual
Hindi
Full Professional
English
Native or Bilingual
Timeline
Front of House Employee
Frango Charcoal Chicken
10.2023 - Current
Barista Trainee
Fuel Coffee Bar
06.2023 - 09.2023
Bachelor Of Early Childhood Care And Education - Early Childhood Education
Excelsia College
12th Year - Science
Everest English Boarding Higher Secondary School
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