Sam An Dy
Granville,NSW
Summary
I am a confident, motivated, and reliable individual looking for a casual customer service position in Sydney. With my past experiences and studies, I have developed strong organisational and communication skills. Quick learner, very eager to contribute to a team environment. I am dedicated to deliver quality service and open to learning new skills.
Overview
1
1
year of professional experience
Work History
Cashier/Customer Service Cashier
The Hills Ocean Foods
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.Managing transactions with customers using cash registers
- Taking in customers’ orders
- Taking phone orders
- Helping with basic cooking needs (cooking the chips)
- Help cleaning, and arranging the shop before closing
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Online Tutor
Tutor Doctor
11.2023 - 12.2023
- Analyzed student progress to adjust lesson planning for improvement.
- Assisted students in developing essential study skills, leading to improved time management and academic success.
- Identified individual student needs and created tailored lesson plans for improved academic outcomes.
- Enhanced student comprehension by implementing engaging and interactive online tutoring sessions.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Bachelor of Engineering - Mechanical Engineering
University of New South Wales
Sydney, NSW09-2027
Skills
- Customer service
- Work ethic and integrity
- Decision making
- Problem solving
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
Languages
English
Native or Bilingual
Cambodian
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Cashier/Customer Service Cashier
The Hills Ocean Foods
03.2024 - Current
Online Tutor
Tutor Doctor
11.2023 - 12.2023
Bachelor of Engineering - Mechanical Engineering
University of New South Wales
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