Samana Gajmer
Granville,NSW
Summary
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Gaming Attendant
Royal Hotel Granville
Granville, NSW
04.2022 - Current
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Performed cash handling duties, provided change and balanced money at end of shift.
- Upheld strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.
Barista
Ashfield Apothecary
Ashfield, NSW
08.2023 - 04.2024
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Used POS system to accurately enter orders and process payments.
Barista/ All Rounder
Spot Pea Cafe
Casula, NSW
07.2023 - 12.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Handled OLTP systems, payment processing, cash change and issuing of receipt.
Education
Bachelor of Information Technology - Technology Education
Southern Cross University
Sydney, NSW04.2026
Skills
- Strong Work Ethic
- Gaming machine knowledge
- Quick Decision Making
- TAB and KENO
- Cash handling proficiency
- Beverage Preparation
- Coffee grinding
- Latte art
Certification
- RSA License
- RCG License
Timeline
Barista
Ashfield Apothecary
08.2023 - 04.2024
Barista/ All Rounder
Spot Pea Cafe
07.2023 - 12.2023
Gaming Attendant
Royal Hotel Granville
04.2022 - Current
Bachelor of Information Technology - Technology Education
Southern Cross University