Samaneh Norouz
Werribee,VIC
Summary
Dynamic and dedicated professional with a friendly demeanor and strong problem-solving skills, honed at Westgrove Primary School. Proven ability to thrive in fast-paced environments while delivering exceptional customer service. Adept at multitasking and fostering teamwork, ensuring a positive atmosphere and effective collaboration. Recent graduate with foundational knowledge in education support and hands-on experience gained through academic Committed to continuous learning and adapting to new challenges.
Overview
16
16
years of professional experience
Work History
Education Support Worker
Westgrove Primary School
Werribee, VIC
03.2025 - Current
- Communicated with parents and other staff about student progress.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Established a safe, secure, and inclusive classroom setting where all children felt
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
Barista
Holiday Inn
Werribee, VIC
11.2022 - 05.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
Hair Salon Assistant
Odeliya
Hoppers Crossing, VIC
02.2021 - 03.2023
Childcare Educator
Rose Kinder
Iran
09.2009 - 07.2010
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Communicated with children's guardians about daily activities, behaviors and related issues.
- Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
- Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
- Streamlined daily routines, resulting in increased efficiency and smoother classroom operations.
Education
Certificate IV - Education Support Worker
Laverton Community Education Centre
Laverton, VIC07.2025
Certificate I - Cafe Basics
GenU Training
Werribee, VIC02.2022
Certificate IV - English
Victoria University
Melbourne, VIC08.2018
Certificate IV - A Visual Art
Art Academy
Iran03.2008
Year Twelve - Year Twelve
Maryam
Iran07.2005
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
Languages
Farsi
Full Professional
Timeline
Education Support Worker
Westgrove Primary School
03.2025 - Current
Barista
Holiday Inn
11.2022 - 05.2024
Hair Salon Assistant
Odeliya
02.2021 - 03.2023
Childcare Educator
Rose Kinder
09.2009 - 07.2010
Certificate IV - Education Support Worker
Laverton Community Education Centre
Certificate I - Cafe Basics
GenU Training
Certificate IV - English
Victoria University
Certificate IV - A Visual Art
Art Academy
Year Twelve - Year Twelve
Maryam