- Going on nature hikes with my two active dogs
- Trying out new recipes in the kitchen
- Reading and crossword puzzles
Samantha Baigent
Veterinary Technologist
Perth
Summary
Dynamic Senior Veterinary Technologist with a proven track record at Lakeside Veterinary Centre, excelling in team leadership and client communication. Recognized for enhancing patient outcomes through proactive problem-solving and strong relationship building. Committed to continuous professional development and delivering exceptional care, ensuring a positive experience for both patients and clients.
Overview
8
8
years of professional experience
Work History
Senior Veterinary Nurse
Lakeside Veterinary Centre
Perth, WA
09.2023 - Current
- Managed the surgical team through collaboration with the veterinarian to ensure the smooth running of anaesthesia and surgery.
- Continuously pursued professional development in the industry by attending conferences and seminars to stay current on best practices.
- Established strong client relationships through excellent communication skills, earning trust and loyalty.
- Mentored colleagues, junior vet students and veterinary nurses - fostering professional growth through guidance and support.
Veterinary Nurse
Veterinary Specialists Aotearoa
Christchurch, New Zealand
05.2022 - 05.2023
- Roles rotated between anaesthesia, theatre scrub, theatre support, lead hospital nurse and imaging (X-ray, CT, MRI and ultrasound.
- Promoted a positive work environment by fostering strong relationships with colleagues and consistently demonstrating enthusiasm for providing quality care to patients.
- Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
Head Surgical Nurse
Northlands Animal Care Hospital
Christchurch, New Zealand
12.2017 - 05.2022
- Primarily responsible for the smooth-running of the anaesthesia and surgery department.
- Worked alongside veterinary surgeons to formulate anaesthetic protocols for complicated and compromised patients.
- Connected with patients and families from variety of cultural and economic backgrounds to establish and maintain open communication for improved patient outcomes.
- Performed regular quality control and maintenance on all anaesthetic, surgery, and laboratory equipment.
- Enhanced client satisfaction by providing exceptional service and educating them regarding veterinary products
Education
Bachelor of Veterinary Technology - Veterinary Science
Massey University
Palmerston North, New Zealand 04.2001 -
Skills
- Strong team leadership
- Highly dedicated to provide the utmost patient and client care
- Effective client communication
- Proactive problem-solving
- Efficient time management
- Product and service knowledge
- Teamwork and collaboration
- Relationship building
Interests
Timeline
Senior Veterinary Nurse
Lakeside Veterinary Centre
09.2023 - Current
Veterinary Nurse
Veterinary Specialists Aotearoa
05.2022 - 05.2023
Head Surgical Nurse
Northlands Animal Care Hospital
12.2017 - 05.2022
Bachelor of Veterinary Technology - Veterinary Science
Massey University
04.2001 -