- Going on nature hikes with my two active dogs
- Trying out new recipes in the kitchen
- Reading and crossword puzzles
Samantha Baigent
Veterinary Technologist
Perth
Summary
Dynamic Senior Veterinary Technologist with a proven track record at Lakeside Veterinary Centre, excelling in team leadership and client communication. Recognized for enhancing patient outcomes through proactive problem-solving and strong relationship building. Committed to continuous professional development and delivering exceptional care, ensuring a positive experience for both patients and clients.
Overview
8
8
years of professional experience
Work History
Senior Veterinary Nurse
Lakeside Veterinary Centre
09.2023 - Current
- Managed the surgical team through collaboration with the veterinarian to ensure the smooth running of anaesthesia and surgery.
- Continuously pursued professional development in the industry by attending conferences and seminars to stay current on best practices.
- Established strong client relationships through excellent communication skills, earning trust and loyalty.
- Mentored colleagues, junior vet students and veterinary nurses - fostering professional growth through guidance and support.
Veterinary Nurse
Veterinary Specialists Aotearoa
05.2022 - 05.2023
- Roles rotated between anaesthesia, theatre scrub, theatre support, lead hospital nurse and imaging (X-ray, CT, MRI and ultrasound.
- Promoted a positive work environment by fostering strong relationships with colleagues and consistently demonstrating enthusiasm for providing quality care to patients.
- Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
Head Surgical Nurse
Northlands Animal Care Hospital
12.2017 - 05.2022
- Primarily responsible for the smooth-running of the anaesthesia and surgery department.
- Worked alongside veterinary surgeons to formulate anaesthetic protocols for complicated and compromised patients.
- Connected with patients and families from variety of cultural and economic backgrounds to establish and maintain open communication for improved patient outcomes.
- Performed regular quality control and maintenance on all anaesthetic, surgery, and laboratory equipment.
- Enhanced client satisfaction by providing exceptional service and educating them regarding veterinary products
Education
Bachelor of Veterinary Technology - Veterinary Science
Massey University
Palmerston North, New Zealand 04.2001 -
Skills
- Strong team leadership
- Highly dedicated to provide the utmost patient and client care
- Effective client communication
- Proactive problem-solving
- Efficient time management
- Product and service knowledge
- Teamwork and collaboration
- Relationship building
Interests
Timeline
Senior Veterinary Nurse
Lakeside Veterinary Centre
09.2023 - Current
Veterinary Nurse
Veterinary Specialists Aotearoa
05.2022 - 05.2023
Head Surgical Nurse
Northlands Animal Care Hospital
12.2017 - 05.2022
Bachelor of Veterinary Technology - Veterinary Science
Massey University
04.2001 -
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