Samantha Mocke
Mandurah,Australia
Summary
Dedicated professional with a strong focus on enhancing team performance and streamlining depot operations. Proven expertise in administration, including effective organization, communication, and problem-solving skills. Experienced in maintaining records and managing schedules, with a track record of successful task delegation. Committed to punctuality and achieving operational excellence.
Overview
17
17
years of professional experience
Work History
Administration Officer
DT Infrastructure – Formally Downer Edi Works Pty Ltd
07.2022 - Current
- Supported the Commercial Manager and operational teams by coordinating schedules, meetings, and tasks.
- Assisted in payroll preparation, reconciliation, and reporting for project teams.
- Managed procurement processes, including raising purchase orders, tracking invoices, and assisting with financial forecasting.
- Ensured smooth communication between project managers, vendors, and clients to meet operational goals.
- Processed and tracked invoices, ensuring accurate reporting and timely payments.
- Supported the team in compliance operations and documentation management.
Receptionist & Administration Assistant
Fremantle Freight & Storage
07.2011 - 06.2012
- Responded promptly to customer inquiries via phone and email, providing information and managing appointments.
- Coordinated office activities, including scheduling and processing payroll runs using MYOB.
- Assisted with inventory management, ensuring that office supplies were stocked and organised.
- Provided general administrative support to team members and managed incoming and outgoing communications.
Receptionist & Administration Assistant
GOW Properties
01.2011 - 09.2011
- Provided administrative support, including managing customer inquiries, processing payments, and assisting with lease creation.
- Managed filing systems and assisted in document control to maintain accurate and organised records.
- Coordinated with vendors, customers, and internal teams to ensure smooth service delivery.
Body Corporate Administrator
Homenet Fabs
10.2008 - 10.2009
- Invoiced client levies and performed reconciliations for bank accounts and trust funds.
- Coordinated with various stakeholders to ensure seamless processing of financial records and documents.
- Maintained organised records and helped with reporting and general administrative tasks.
Education
Graduate Certificate - Management
Australian Institute of Management
06-2024
Cert IV - Accounting and Bookkeeping
Diploma - Financial Management
Umfolozi Richtek College
Year 12 - VCE Equivalent
Skills
- Administrative support and coordination
- Payroll processing and reporting
- Customer service and satisfaction
- Scheduling and resource management
- Software proficiency in MYOB, Kofax, SAP/Ariba, Microsoft Office, Xero, and Pastel Accounting
- Attention to detail in documentation
- Team collaboration and communication
- Problem-solving in fast-paced environments
- Time management and multitasking
- Time management
- Problem solving
- Account reconciliation
- Office management
References
Available upon request.
Short courses
- Introduction to Accounting
- Applied Project Management
Additional Information
- Location: Based in Mandurah, WA, with the ability to commute to the office and hold a valid C Class Driver’s License.
- Availability: Flexible working hours and open to remote work arrangements.
- Reliable & Committed: Known for a strong work ethic, attention to detail, and commitment to delivering high-quality customer service.
- Health and Safety: Willing to undergo drug and alcohol testing as per company policy.
Timeline
Administration Officer
DT Infrastructure – Formally Downer Edi Works Pty Ltd
07.2022 - Current
Receptionist & Administration Assistant
Fremantle Freight & Storage
07.2011 - 06.2012
Receptionist & Administration Assistant
GOW Properties
01.2011 - 09.2011
Body Corporate Administrator
Homenet Fabs
10.2008 - 10.2009
Graduate Certificate - Management
Australian Institute of Management
Cert IV - Accounting and Bookkeeping
Diploma - Financial Management
Umfolozi Richtek College