Samantha Schurmann

Nicks Pizza Yungaburra

06.2022 - Current

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Processed orders and sent to kitchen employees for preparation.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.

Summary