Samantha Standen

• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
• Assisted pharmacy staff with preparing medications and filling orders.
• Assisted customers in selecting over-the-counter medications and health care products.

• Solving customers with inquiries about Tractor parts and providing relevant specs.
• Streamlined administrative processes by implementing efficient filing and organizational systems.
• Managed incoming calls, emails, and appointments for staff members.

• Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.

Job description entitled same as current job