Melissa Dowell
Wagga Wagga,NSW
Summary
Skilled Pharmacist with pharmacological knowledge and patient care. Expert in providing accurate clinical services. Detail-oriented professional goes extra mile to deliver service and support to pharmacy patrons.
Overview
23
23
years of professional experience
Work History
Pharmacist
The Bush Chemist Wagga
08.2023 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimise patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
Pharmacist
South City Pharmacy
10.2022 - 08.2023
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacist
The Bush Chemist Wagga
11.2021 - 10.2022
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacist
Ramsay Pharmacy
09.2020 - 11.2021
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimise patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Vaccinated patients to provide immunity against influenza and Covid.
Pharmacist
Cohuna Amcal
01.2017 - 09.2020
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Vaccinated patients to provide immunity against influenza.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
Pharmacist
Cohuna Amcal
01.2011 - 03.2015
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
Pharmacist
Kerang Amcal
03.2007 - 05.2010
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
Pharmacist
Orana Mall Pharmacy
01.2003 - 01.2007
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
Pharmacist
Cohuna Amcal
02.2002 - 01.2003
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
Pharmacy Intern
Cohuna Amcal
02.2001 - 02.2002
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Education
Bachelor Of Pharmacy - Pharmacy
Charles Sturt University
Wagga Wagga, NSW11.2001
Skills
- Customer Service and Communication Skills
- Prescription Verification
- Drug Inventory Management
- Medication Dispensing
- Patient Counseling
- Dispensing Medications
- Patient Education
- Prescription Filling
- Patient education and counseling
Timeline
Pharmacist
The Bush Chemist Wagga
08.2023 - Current
Pharmacist
South City Pharmacy
10.2022 - 08.2023
Pharmacist
The Bush Chemist Wagga
11.2021 - 10.2022
Pharmacist
Ramsay Pharmacy
09.2020 - 11.2021
Pharmacist
Cohuna Amcal
01.2017 - 09.2020
Pharmacist
Cohuna Amcal
01.2011 - 03.2015
Pharmacist
Kerang Amcal
03.2007 - 05.2010
Pharmacist
Orana Mall Pharmacy
01.2003 - 01.2007
Pharmacist
Cohuna Amcal
02.2002 - 01.2003
Pharmacy Intern
Cohuna Amcal
02.2001 - 02.2002
Bachelor Of Pharmacy - Pharmacy
Charles Sturt University
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