Melissa Dowell
Wagga Wagga,NSW
Summary
Skilled Pharmacist with pharmacological knowledge and patient care. Expert in providing accurate clinical services. Detail-oriented professional goes extra mile to deliver service and support to pharmacy patrons.
Overview
23
23
years of professional experience
Work History
Pharmacist
The Bush Chemist Wagga
Wagga Wagga, NSW
08.2023 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimise patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
Pharmacist
South City Pharmacy
Wagga Wagga, NSW
10.2022 - 08.2023
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacist
The Bush Chemist Wagga
Wagga Wagga
11.2021 - 10.2022
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacist
Ramsay Pharmacy
Wangaratta, VIC
09.2020 - 11.2021
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimise patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Vaccinated patients to provide immunity against influenza and Covid.
Pharmacist
Cohuna Amcal
Cohuna, VIC
01.2017 - 09.2020
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Vaccinated patients to provide immunity against influenza.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
Pharmacist
Cohuna Amcal
Cohuna
01.2011 - 03.2015
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
Pharmacist
Kerang Amcal
Kerang, VIC
03.2007 - 05.2010
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
Pharmacist
Orana Mall Pharmacy
Dubbo, NSW
01.2003 - 01.2007
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
Pharmacist
Cohuna Amcal
Cohuna, VIC
02.2002 - 01.2003
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
Pharmacy Intern
Cohuna Amcal
Cohuna
02.2001 - 02.2002
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Education
Bachelor Of Pharmacy - Pharmacy
Charles Sturt University
Wagga Wagga, NSW11.2001
Skills
- Customer Service and Communication Skills
- Prescription Verification
- Drug Inventory Management
- Medication Dispensing
- Patient Counseling
- Dispensing Medications
- Patient Education
- Prescription Filling
- Patient education and counseling
Timeline
Pharmacist
The Bush Chemist Wagga
08.2023 - Current
Pharmacist
South City Pharmacy
10.2022 - 08.2023
Pharmacist
The Bush Chemist Wagga
11.2021 - 10.2022
Pharmacist
Ramsay Pharmacy
09.2020 - 11.2021
Pharmacist
Cohuna Amcal
01.2017 - 09.2020
Pharmacist
Cohuna Amcal
01.2011 - 03.2015
Pharmacist
Kerang Amcal
03.2007 - 05.2010
Pharmacist
Orana Mall Pharmacy
01.2003 - 01.2007
Pharmacist
Cohuna Amcal
02.2002 - 01.2003
Pharmacy Intern
Cohuna Amcal
02.2001 - 02.2002
Bachelor Of Pharmacy - Pharmacy
Charles Sturt University