Samantha Wykes
Basin View,NSW
Summary
To find work that is meaningful and makes an impact on the people we are working with, for better change in their world
Overview
10
10
years of professional experience
Work History
Support Worker
Sole Trader
03.2020 - Current
- Work with people to provide service in accordance with NDIS
- Assist participants with daily living needs to maintain self-esteem and general wellness.
- Help participants manage and reach individual goals, supporting independent progression and social skills.
- Established trusting relationships with participants and their families through empathetic communication and active listening.
- Assist participants to engaged in social networks and communities for personal health and growth.
- Promoted independence among participants through skill-building exercises and goal-setting initiatives.
After hours Service Coordinator
Just Better Care
03.2021 - 03.2022
- Served as a primary point of contact for participants and staff, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of participant and staff requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between participants and staff
- Coordinated and monitored service activities to confirm work met all requirements.
Senior Ability Linker, Uniting Wollongong
Uniting
07.2014 - 02.2020
- To work with participants and their families and careers to reach their goals within the community
- Community education of social inclusion of people with disabilities
- Support a team to deliver outcomes for participants and families
- Support service delivery with strategic planning and implementation
Education
Certificate 3 in Disability -
TAFE
Certificate 3 in Community Services -
TAFE
Certificate 4 in Disabilities -
TAFE
Skills
- Daily living assistance
- Confidentiality and Privacy
- Meal Planning and Preparation
- Transportation Assistance
References
Sheree Dummett, Uniting, sdummett@uniting.org, 0403 641 167
Timeline
After hours Service Coordinator
Just Better Care
03.2021 - 03.2022
Support Worker
Sole Trader
03.2020 - Current
Senior Ability Linker, Uniting Wollongong
Uniting
07.2014 - 02.2020
Certificate 3 in Disability -
TAFE
Certificate 3 in Community Services -
TAFE
Certificate 4 in Disabilities -
TAFE