Samantha Louise Yarnold
Stanthorpe,QLD
Summary
Compassionate disability support worker with background in providing support and guidance to clients navigating complex health systems. Skilled at advocating for clients needs. Proven ability to improve clients outcomes through effective communication, resource coordination, and emotional support. Demonstrated impact in enhancing client satisfaction and facilitating community resources. Worked towards NDIS goals for clients. Working many years within the aged care and disability sectors of Stanthorpe and Warwick.
Overview
20
20
years of professional experience
Work History
Disability Support Worker
Granite Belt Support Services
Stanthorpe, QLD
08.2020 - Current
- Transported clients to and from medical and mental health appointments with assigned vehicle.
- Provided emotional support to individuals with physical or mental disabilities.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Educated clients on options to assist in making informed decisions.
- Write clients' detailed progress notes using Flow Logic software.
- Maintained records of services provided, client progress, and goals achieved.
- Organized recreational and educational activities for clients according to individual needs.
- Facilitated communication between caregivers and clients regarding current issues or concerns related to client's health status or well-being.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Transported patients safely to social activities and doctors appointments.
- Assisted in developing self-care skills such as personal hygiene practices.
- Helped disabled persons access community resources such as housing options or job training programs.
- Working collaboratively with different stakeholders.
- Working towards clients' NDIS-assigned goals.
- Working within a group and by myself.
- Being aware of clients individual needs
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our clients.
Community Care Worker
Dept of Home And Health Services Queensland
Warwick/Stanthorpe , QLD
06.2017 - 08.2019
- Recorded client status progress and challenges in logbooks and reports.
- Coordinated with other health care providers to ensure continuity of care for assigned patients.
- Performed light housekeeping duties including laundry, meal preparation, grocery shopping and cleaning.
- Assisted clients with maintaining good personal hygiene.
- Observed changes in patient status and reported any changes to the appropriate supervisor.
- Assisted patients with medication management by monitoring compliance with prescribed treatments.
- Demonstrated compassion towards those under my care through active listening techniques and understanding communication style preferences.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Communicated effectively with clients and their families regarding client needs and progress.
- Conducted regular home visits to assess client safety, functionality and satisfaction with services provided.
- Conducted risk assessments in clients' homes.
- Working in a timely manner to get through a daily roster.
- Having a good time management.
- Documenting any concerns.
Nursing Assistant
Warwick Hospital
Warwick, QLD
10.2014 - 02.2017
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Assisted patients with daily activities such as bathing, dressing, and grooming.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Provided emotional support to family members during difficult times.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Personal Care Assistant
Stanthorpe Blue Care
Stanthorpe/Warwick/Allora, QLD
04.2005 - 10.2013
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Assisted with meal planning to meet nutritional plans.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Built strong and trusting rapport with clients and loved ones.
- Completed scheduled patient check-ins and progress reports for clients.
- Followed care plan and directions to administer medications.
- Helped clients get in and out of beds and wheelchairs.
- Provide transport for social outings, medical appointments, and shopping.
- Safe use of walking aids and lifting devices.
- Reporting any changes to registered nurses or managers.
- Working with clients from different cultures.
Education
Cert 3 of Aged Care/Individual Support -
Warwick Tafe
Warwick, QLD01-2007
Deliver Care Services Using A Palliative Approach -
Southern QLD Rural Division GP's
01-2007
Cert 4 Community Services - Family And Community Services
Central Queensland University
Stanthorpe State High School
Stanthorpe, QLDSkills
- Community integration
- Team leadership
- Elderly care
- Individual support plans
- Client confidentiality
- Recordkeeping proficiency
- Disability services
- Multicultural sensitivity
- Care coordination
- Medication administration
- Problem-solving
- Family liaison
- Client transportation
- Youth services
- Personal care
- Documentation and reporting
- Health and safety
- Conflict resolution
- Client needs assessment
- Transportation assistance
- Mobility support
- Respite care
- Appointment management
- Incident reports
Timeline
Disability Support Worker
Granite Belt Support Services
08.2020 - Current
Community Care Worker
Dept of Home And Health Services Queensland
06.2017 - 08.2019
Nursing Assistant
Warwick Hospital
10.2014 - 02.2017
Personal Care Assistant
Stanthorpe Blue Care
04.2005 - 10.2013
Cert 3 of Aged Care/Individual Support -
Warwick Tafe
Deliver Care Services Using A Palliative Approach -
Southern QLD Rural Division GP's
Cert 4 Community Services - Family And Community Services
Central Queensland University
Stanthorpe State High School