Samara Maitland
Adelaide,SA
Summary
Experienced in front of house, back of house, retail positions and client services.
I am highly customer focused with excellent team working skills.
Overview
8
8
years of professional experience
Work History
Back of House Team Member
The Adelaide Fringe Festival
02.2024 - 03.2024
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment
- Performed daily tasks such as restocking all bars, washing and polishing glasses
- Bussed tables, washed dishes, bar equipment and collected rubbish
- Ensured all stock was correctly labeled and rotated
Retail Sales Assistant
The Body Shop
07.2023 - 02.2024
- Greeted customers and helped with product questions, selections, and purchases
- Used the POS system to process sales, online orders and join customers into the membership program
- Worked to meet sales targets and goals
- Preformed demonstrations showcasing highlighted products and cross product sales
- Geneal cleaning and organising of the store
Phlebotomist
Australian Clinical Labs
07.2021 - 01.2023
- Delivered patient focused care and compassion
- Maintained a high level of accuracy and attention to detail in labelling specimens
- Effectively drawing blood samples using various techniques such as vacutainer, needle and syringe and butterfly
- Centrifuged blood samples and organised samples ready for transport
Sales Assitant
Athelstone Newsagency
06.2019 - 07.2021
- Managed opening and closing of the store
- Stocked merchandise, labeled items and entered new stock into the computer system
- Sale of SA Lotteries and Keno products
- Stock ordering for customer putaways
Waitress Front of House
Fasta Pasta
05.2016 - 06.2019
- Clearing tables and washing dishes back of house
- Served food and beverages during peak service times
- Operated an espresso machine creating a range of coffees such as cappuccinos, flat whites and lattes
- Geneal cleaning duties, wiping tables, mopping floors and cleaning the coffee machine
Education
Certificate III in Pathology Collection - Pathology
TAFE SA
Adelaide SAResponsible Service of Alcohol - Hospitality
HG Coffee School
Adelaide SA01.2019
Barista Level 1 - Hospitality
HG Coffee School
Adelaide SA10.2017
Skills
Customer service
Point of sale operation
Problem solving
Cleaning procedures
Timeline
Back of House Team Member
The Adelaide Fringe Festival
02.2024 - 03.2024
Retail Sales Assistant
The Body Shop
07.2023 - 02.2024
Phlebotomist
Australian Clinical Labs
07.2021 - 01.2023
Sales Assitant
Athelstone Newsagency
06.2019 - 07.2021
Waitress Front of House
Fasta Pasta
05.2016 - 06.2019
Certificate III in Pathology Collection - Pathology
TAFE SA
Responsible Service of Alcohol - Hospitality
HG Coffee School
Barista Level 1 - Hospitality
HG Coffee School