Sameh Hijazi
Liverpool
Summary
Skilled and enthusiastic administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Dedicated, hard worker and willing to go extra mile to complete any task.
Overview
12
12
years of professional experience
Work History
Phlebotomist
Sullivan Nicolaides Pathology
06.2014 - 07.2017
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
Practice Manager
Compton Mediclinic
06.2013 - 07.2017
- Open and close practice as per set procedure/roster.
- Greet patients and visitors at the practice in a courteous and efficient manner.
- Answering the telephone promptly and courteously, dealing with enquiries.
- Scheduling appointments and maintaining patient records using Best Practice and Medical Director.
- Scanning patient correspondence and results daily.
- Maintaining recall system.
- Invoicing, receipting and Medicare bulk billing, as required.
- Order stationeries and office equipment
- Maintaining reception area in a tidy and welcoming manner.
- Providing administrative support to medical practitioners and management.
- General housekeeping duties, ensuring the surgery is always clean and tidy.
- Ensure accreditation standards are maintained.
- Dental administration and management including invoicing, billing and receipting using Dental4windows.
Lead Medical Receptionist
Pacific Family Medical Practice
01.2006 - 11.2010
- Open and close practice as per set procedure/roster.
- Greet patients and visitors at the practice in a courteous and efficient manner.
- Answering the telephone promptly and courteously, dealing with enquiries.
- Scheduling appointments and maintaining patient records using PracSoft.
- Scanning patient correspondence and results daily.
- Maintaining recall system.
- Invoicing, receipting and Medicare bulk billing, as required.
- Maintaining reception area in a tidy and welcoming manner.
- Providing administrative support to medical practitioners and management.
- Order stationeries and office equipment
- General housekeeping duties, ensuring the surgery is always clean and tidy.
- Ensure accreditation standards are maintained.
- Organise staff meetings, create memos and minutes
- Manage staff roster
Education
CERTIFICATE IV in BUSINESS ADMINISTRATION -
Jigsaw Training Academy
Qld7 2009
Diploma of Management -
ELMO Learning
9 2015
Certificate of Venepuncture -
Sullivan Nicolaides Pathology
0 2014
Statement of Attainment in Medical Administration Skills -
TAFE NSW
Skills
- Excellent computer literacy this includes Medical Director Pracsoft and Clinical
- Highly organised and motivated
- Attention to detail and the ability to multitask
- Excellent presentation, communication skills with a good phone manner
- Reliable and punctual
- Ability to manage challenging situations in a busy environment
References
Compton Mediclinic
Ayoub Ismail (07) 3208 4000
Practice Manager
Pacific Family Medical Practice
Dr Nagwa Farag (07) 3711 2280
Practice owner
Education and Training
true
Languages
Arabic
Native or Bilingual
Timeline
Phlebotomist
Sullivan Nicolaides Pathology
06.2014 - 07.2017
Practice Manager
Compton Mediclinic
06.2013 - 07.2017
Lead Medical Receptionist
Pacific Family Medical Practice
01.2006 - 11.2010
CERTIFICATE IV in BUSINESS ADMINISTRATION -
Jigsaw Training Academy
Diploma of Management -
ELMO Learning
Certificate of Venepuncture -
Sullivan Nicolaides Pathology
Statement of Attainment in Medical Administration Skills -
TAFE NSW
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