Samikshya Karki
Glenroy,VIC
Summary
Dynamic professional with a proven track record at Sacca’s Fine Foods, excelling in peer support and mentoring. Leveraged empathy and digital literacy to enhance customer satisfaction and foster community engagement. Committed to empowering youth through tailored educational strategies, building resilience and trust in diverse environments.
Overview
7
7
years of professional experience
Work History
Retail Assistant
Sacca’s Fine Foods
Roxburgh Park, Australia
01.2022 - Current
- Assisted hundreds of diverse customers weekly, including vulnerable individuals, with empathy and professionalism.
- Resolved customer concerns effectively, contributing to high satisfaction and repeat engagement.
- Maintained composure in fast-paced, high-pressure environments while delivering solution-focused service.
Volunteer Teacher
Araniko Higher Secondary School
Bhaktapur, Nepal
01.2019 - 01.2022
- Mentored and taught 25–30 students per class, encouraging participation and resilience.
- Adapted lessons for diverse learning needs, improving engagement and inclusion.
- Built trusted relationships with young people, providing guidance and confidence-building support.
Education
Bachelor of Science - Information Technology
Kent Institute Australia
Melbourne, VIC07-2026
Diploma of Information Technology - Information Technology
La Trobe University
Melbourne, VIC07-2024
High School - Science
Khwopa School
Nepal01.2021
Skills
- Peer support and mentoring
- Youth engagement and empowerment
- Functional recovery strategies
- Group facilitation skills
- Empathy and non-judgmental listening
- Stakeholder and community collaboration
- Cultural awareness and sensitivity
- Digital literacy
Languages
English
Full Professional
Nepali
Native/ Bilingual
Reference
Megan Mcgread
Case manager
Megan.Mcgread@mh.org.au
Timeline
Retail Assistant
Sacca’s Fine Foods
01.2022 - Current
Volunteer Teacher
Araniko Higher Secondary School
01.2019 - 01.2022
Bachelor of Science - Information Technology
Kent Institute Australia
Diploma of Information Technology - Information Technology
La Trobe University
High School - Science
Khwopa School
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