Muhammed (Sam) Kutlu
Craigieburn,VIC
Summary
Dynamic warehouse professional studying a Diploma of Cybersecurity and Advanced Networking, seeking an entry-level IT Help Desk position to transition into the field of cybersecurity. Combining hands-on experience as a dock hand with a passion for technology, I am dedicated to leveraging my skills, knowledge, and commitment to exceptional customer service to provide effective technical support and contribute to the success of an organization's IT Help Desk team.
Overview
9
9
years of professional experience
Work History
Depot Dock Hand
Team Global Express
06.2021 - Current
- Trained in RF scanning and MHE operation
- I ensure the accurate distribution of freight while upholding a strong commitment to physical fitness and following correct lifting and placement protocols within a dynamic and fast-paced setting
- Ability to efficiently sort and distribute packages while ensuring accuracy and timeliness
- Attention to detail, enabling precise identification and routing of parcels.
Volunteer
Quba Mosque
01.2015 - 04.2022
- Every Friday between 12 pm and 2 pm I volunteer at a mosque by greeting around 400 people and collect donations also provide seating arrangements to people so we can safely comply with Covid safe regulations also prepping and serving lunch to all those who come out.
Host
Serenity Reception
07.2018 - 05.2021
- Serve food and beverages to people, and prepare and serve specialty dishes to tables
- Remove dishes and glasses from tables
- Prepare and set up tables and chairs for more than 300 guests
- Communicate with up to 300 people a night.
Retail Assistant
Istanbul Grand Bazaar Furniture Store, Coolaroo
08.2018 - 01.2019
- Provide customer service by greeting and assisting customers around the store and responding to customer inquiries and issues
- Guiding customers around for items they may be interested in or a specific item they were interested in
- Handling cash and card payments throughout the day.
Education
Diploma of Information Technology - Cybersecurity & Advanced Networking
Monarch Institute
10.2024
Certificate II In Automotive Vocational Preparation - undefined
Kangan Institute
2021
Provide First Aid -
RMIT University
Melbourne, VIC2020
VCE -
Kangan Institute
2019
Skills
- Motivated Attitude
- Time Management Skills
- Strong Work Ethic
- Attention to Detail
- Excellent Communication
- Problem Solving Skills
- Punctual
- Good People Skills
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Depot Dock Hand
Team Global Express
06.2021 - Current
Retail Assistant
Istanbul Grand Bazaar Furniture Store, Coolaroo
08.2018 - 01.2019
Host
Serenity Reception
07.2018 - 05.2021
Volunteer
Quba Mosque
01.2015 - 04.2022
Diploma of Information Technology - Cybersecurity & Advanced Networking
Monarch Institute
Certificate II In Automotive Vocational Preparation - undefined
Kangan Institute
Provide First Aid -
RMIT University
VCE -
Kangan Institute
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