Hi, I’m
Sammy Stevenson
Two Wells,SA
Overview
16
years of professional experience
Work History
South Australian Dental Service, North West
District Manager ASO6
07.2020 - Current
Job overview
- Report directly to Director of Clinic Operations
- Maintain high levels of confidentiality
- Leadership and operational management of SWDS district(s)
- Ensuring the delivery of quality public oral healthcare to eligible clients
- Review monthly data, analysing and reporting on errors
- Manage business and clinical KPI’s in conjunction with Senior Practitioners
- Review action plan for $LDO KPI achievement in conjunction with Senior Practitioners
- Managed low $LDO of SDS SP through $LDO action plan
- Management of district staffing including rosters, leave, staff consolidation
- Interaction and collaboration with other government agencies and private stakeholders
- Maintain facilities including equipment, building
- Implementation of policies, procedures and work practices including monitoring compliance
- Ensure district targets are met – Waiting List removals, Schemes planned vs schemes issued
- Management of incident reporting (Safety Learning System) and client relation matters
- Coordinate inductions for new employees
- Addressed staff issues relating to poor performance, professionalism and work ethic
- Interaction with HR relating to staff issues
- Appropriate approvals of Baseware, Purchase Requisitions, Recharge journals with financial delegation
- Whilst currently undertaking acting LOM role for North West I have implemented the following;
- Ensured staff were supported throughout the T12 roll out
- Management of the in-house pros waiting list to ensure the list follows current work practices
- Planning a proposal for the closure of Le Fevre clinic and relocation of staff and patients
- Consolidation of staff within the district
- Staff planning for 2021 in relation to districts approved budgeted FTE
- Whilst undertaking acting LOM role for Outer Northern Barossa COVID-19 restrictions were implemented;
- Implemented all operational changes for Level 3 and 2 restrictions
- Ensured staff were informed daily of new updates/changes via email and clinic meetings
- Maintained required clinical standards in accordance with restrictions
- Implemented temporary closure of Gawler & Evanston clinics due to restrictions
- Managed movement of staff to consolidate to one district/clinic in conjunction with other LOMs
- Ensured staff were adhering to all COVID-19 restrictions including self-isolation, vulnerability
- Ensured staff were supported daily including Senior Dental Assistants and Senior Practitioners
South Australian Dental Service, Central Northern District
Senior Business Support Officer ASO3
01.2017 - 07.2020
Job overview
- Maintain high levels of confidentiality Ensure staff comply with current mandatory DCSI clearances
- Ensure clinicians are credentialed and radiation licences are valid
- Responsible for the rostering of staff throughout the Central Northern District
- Collate and process 4 weekly attendance records, leave forms & autopay forms for over 150 staff
- Management off staff leave approvals in the Central Northern District including management of unplanned leave
- Ensuring staff complete Mandatory training ie St Johns / Managing Medical Emergencies annually
- Management of clinician relevant training allowance
- Manage flight, travel and accommodation bookings for country staff
- Complete maternity leave arrangements and letters for staff
- Report on usage of student chairs in SWDS to DCO
- Assist LOM with banking reconciliations and other financial audits
- Assist LOM with case note audits, WHS and IC audits
- Assist LOM with meeting agendas and minutes
- Assist LOM with HR report actions required
- Assist LOM with Finance report actions required
- Assist staff with CHRIS 21 queries and errors
- Assist staff with pay queries and rectification of errors
- Identify and report any staffing issues to LOM
- Manage staff personal records
- Manage staff TOIL records
- Manage CDS monthly reports for 6 clinics
- Liaise with the leadership teams to manage staff PRD’s
- Complete Bonafide reports and leave returns for three districts
- Complete LHN forms for LOM and submit for processing including RNC & Rent Allowance
- Data enter staff reconciliation plan information for three districts
- Process travel claims forms, invoices, patient refunds, employee reimbursement forms
SA Dental Service, Gilles Plains Community Dental Clinic, Salisbury Community Dental Clinic
Acting Senior Dental Assistant
01.2017
Job overview
- Coordinate inductions for new employees and students
- Resolve issues and queries amongst the team
- Provide solutions for patient complaints
- Ensure banking reconciliation and daily co-payment transactions are correct
- Maintain strong relationships with TAFE SA whilst working on a TAFE site
- Collate and configure appointment book
- Implementation of policies, procedures and work practices including monitoring compliance
- Monitor Infection Control and Work Health Safety compliance of staff and students
- Ensure targets are met – WL removals, recalls, schemes issued
- Complete monthly reports – OSP, PBS, CDS accounts, list adjustments, bad debt register
SA Dental Service, Central Northern District, Gilles Plains Community Dental Clinic, Salisbury Community Dental Clinic
Dental Assistant OPS2
01.2013 - 01.2017
Job overview
- General chair-side assistant duties
- Decontamination duties including Meditrax management and auditing
- Reception duties including waitlist additions, referrals, cash handling and banking reconciliation
- Supervise BDS5 students
- Train and mentor dental assistant trainees and provide feedback as required
- Manage Dental Technician unit bookings
- Management of prosthodontic laboratory bookings and waitlist
- Actively rostered in prisons, GA sessions at the Lyell McEwin Hospital and Remote Services
Senior Dental Assistant
01.2011 - 01.2013
Job overview
- General chair-side assistant duties
- Decontamination duties
- Reception and administration tasks including capitation, EDS, GDS, PRD, EPC schemes
- Cash handling/reconciliation
- Stores ordering and processing accounts
- Payroll duties
- Train and mentor dental assistant trainees and work experience students
Balaklava Dental Surgery
Dental Assistant
01.2009 - 01.2013
Job overview
Education
TAFE SA
Certificate III in Dental Assisting
University Overview
May Maximising Staff Performance
SA Dental
University Overview
March Inactive Clinical Records Training
SA Dental
University Overview
SA Dental
2021
University Overview
April Standard Mental Health First Aider
SA Dental 2020 September Manual Tasks Local Facilitator Training Refresher
SA Dental 2019 December Manual Tasks Local Facilitator Training
SA Dental
2019
University Overview
November Panel Member – DA Candidate Pool
SA Dental 2019 October Panel Member – 2020 DA Trainee’s
SA Dental 2019 May Panel Member – DA Candidate Pool
SA Dental 2019 April 21st Century Managers Series
SA Dental
2018
University Overview
T12 Testing
SA Dental 2017 October Panel Member – 2018 DA Trainee’s
SA Dental 2017 August Panel Member – Women’s Prison OPS3
SA Dental 2017 May New & Emerging Managers Series
SA Dental
2015
University Overview
Introduction to SA Dental Service
SA Health
2014
University Overview
Balaklava High School
September Non Violence Crisis Intervention at QEH
2011
University Overview
Timeline
District Manager ASO6
South Australian Dental Service, North West
07.2020 - Current
Senior Business Support Officer ASO3
South Australian Dental Service, Central Northern District
01.2017 - 07.2020
Acting Senior Dental Assistant
SA Dental Service, Gilles Plains Community Dental Clinic, Salisbury Community Dental Clinic
01.2017
Dental Assistant OPS2
SA Dental Service, Central Northern District, Gilles Plains Community Dental Clinic, Salisbury Community Dental Clinic
01.2013 - 01.2017
Senior Dental Assistant
01.2011 - 01.2013
Dental Assistant
Balaklava Dental Surgery
01.2009 - 01.2013
TAFE SA
Certificate III in Dental Assisting
May Maximising Staff Performance
SA Dental
March Inactive Clinical Records Training
SA Dental
SA Dental
April Standard Mental Health First Aider
SA Dental 2020 September Manual Tasks Local Facilitator Training Refresher
SA Dental 2019 December Manual Tasks Local Facilitator Training
SA Dental
November Panel Member – DA Candidate Pool
SA Dental 2019 October Panel Member – 2020 DA Trainee’s
SA Dental 2019 May Panel Member – DA Candidate Pool
SA Dental 2019 April 21st Century Managers Series
SA Dental
T12 Testing
SA Dental 2017 October Panel Member – 2018 DA Trainee’s
SA Dental 2017 August Panel Member – Women’s Prison OPS3
SA Dental 2017 May New & Emerging Managers Series
SA Dental
Introduction to SA Dental Service
SA Health
Balaklava High School
September Non Violence Crisis Intervention at QEH