Samreet Kaur
Ormeau,QLD
Summary
Adaptable to new technologies and changes in the environment, reliable, punctual, and jovial individual. Diligent and hard-working, prepared to contribute a solid effort as a team member. Highly organized with excellent communication skills, reliable worker with a strong work ethic. Successful at managing multiple priorities with a positive attitude, willing to take on added responsibilities to meet team goals as a compassionate Case worker. Dedicated to achieving desired case outcomes, offering excellent problem-solving, conflict resolution, and communication abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Employment Consultant
Nexus Human Services
Gold Coast, QLD
03.2025 - Current
- Developed customized job search strategies for clients, resulting in increased interview rates and job offers.
- Proofread and edited clients' resumes to improve interview chances.
- Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
- Maintained up-to-date knowledge of labor market trends to provide accurate information on potential growth industries or occupations in demand.
- Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
- Managed high number of caseloads monthly clients in search of gainful employment.
- Coordinated with educational institutions and training providers to connect clients with resources that enhance their skillsets furthering their employability prospects.
- Assisted clients with job placement.
- Established strong relationships with local businesses and community organizations to expand employment opportunities for clients.
- Assisted clients with navigating online job search platforms, streamlining the application process for greater efficiency.
ASSISTANT IN NURSING
Blue Care
Arundel, QLD
03.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Conducted regular rounds to monitor patients’ physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
ASSISTANT IN NURSING
Gold Coast University Hospital
Southport, QLD
10.2023 - 07.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Special shifts with patient to supervise
BEHAVIOUR MANAGEMENT SUPPORT WORKER
Fred's Place
Tweed Heads
11.2023 - 09.2024
- Assisting in the entry and assessment of new clients
- Providing a safe and welcoming environment for clients who live at, or are accessing the service
- Provide case work support as directed and in cooperation with Case Workers
- Advocating for clients with external agencies on a needs basis
- Undertaking a variety of tasks i.e
- Supervising activities, transporting clients and other accommodation related tasks
- Maintaining daily Communications Book and other documentation as required e.g
- Client records and case notes
- Provide case work support as directed and in cooperation with case workers, and support clients in the implementation of their case plans
- Provide a variety of supports to clients and work in cooperation with the case management division in a way that is consistent with a client’s case plan
- Ensure that client support is consistent with the Client Service Delivery Model (CSDM), including demonstrating support consistent with trauma informed care practices.
BARISTA
Zarraffas Coffee
Southport, QLD
08.2021 - 03.2022
- Demonstrate leadership potential and encourage teamwork
- Coordinate sales, staff, and cashiers
- Sell merchandise to customers and assist with their questions
- Handled complaints and feedback with professionalism
- Maintain stock supplies and inventories.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Bachelor of Human Service - Human Services
Griffith University
Gold Coast, QLD03.2024
Diploma - Business Enterprises
Victoria University
Sydney, NSW02-2021
Skills
- Good interpersonal and communication skills
- Punctual and Goal Oriented
- Mental abilities (ability to deal with multiple issues and details, and learning capacity)
- Self-motivated and confident
- Attention towards minute details
- Able to make own decisions
- Be adaptable to new technologies and systems
- Demonstrated good teamwork and leadership potential
- Be a critical thinker with strong analytical and problem-solving skills
- Resume development
- Conducting assessments
- Developing job opportunities
- Case management
Certification
- Blue Card
- Police check
- First aid
- Covid vaccination
- Driving License
- NDIS screening check
Timeline
Employment Consultant
Nexus Human Services
03.2025 - Current
BEHAVIOUR MANAGEMENT SUPPORT WORKER
Fred's Place
11.2023 - 09.2024
ASSISTANT IN NURSING
Gold Coast University Hospital
10.2023 - 07.2025
ASSISTANT IN NURSING
Blue Care
03.2023 - Current
BARISTA
Zarraffas Coffee
08.2021 - 03.2022
Bachelor of Human Service - Human Services
Griffith University
Diploma - Business Enterprises
Victoria University