Samuel Collins

Swansea,New South Wales

Summary

I am a first-year law student at the University of Newcastle who has extensive hospitality experience having worked in the industry since 2021. I have been trained in the use of the coffee machine and frequently made a wide array of drinks both hot and cold. I am a punctual and dependable employee who is well-spoken and well-mannered with great communication skills both written and verbal.

I would love to join your team and believe I would be a valuable employee and asset, helping to uphold your business's esteemed reputation in the community and providing customers with the best experience possible.

Overview

years of professional experience

Work History

Front of House Employee

Cafe Macquarie, Belmont

10.2021 - 03.2024

Used coffee machine regularly making a wide range of drinks both warm and cold
Performed serving, cleaning and stocking to high standards and engaged in customer interaction regularly
Helped guests at tables when in need of assistance.
Built rapport with regular customers by remembering names, preferences and personal details that enhanced their experience at the establishment.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Established welcoming atmosphere by greeting each guest warmly.

Education

Bachelor of Laws / Bachelor of Criminology -

University of Newcastle

2024-

St Mary's Catholic College Gateshead

2018-2023

Skills

Professional Appearance: Taking pride in attire and behaviour whilst at work
Excellent communication skills both verbal and written
Self-motivated, with a strong sense of personal responsibility
Teamwork and Collaboration

Knowledge of how to use a coffee machine and make varying types of coffee
Enthusiastic learner with a strong work ethic
Loyal and dependable employee

Timeline